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It was learned on August 17 that the U.
S.
Consumer Product Safety Commission announced a recall of the battery
of the Galaxy Note 4 refurbished machine.
It is reported that the number of recalls is about 10,000, because the battery may be involved in overheating and fire, and has not caused any personal injury or property damage
.
However, the reason this time is not from Samsung, but from Samsung's
partners.
Specifically, this batch of products is the second largest operator in the United States AT&T warranty program to provide refurbished machines, shipped from December 2016 to April 2017, the source FedEx Supply Chain used non-Samsung original batteries on the refurbished machines, some batteries are even counterfeit products, resulting in abnormal heating of the battery, resulting in potential safety hazards
.
Because Note4's battery is replaceable, the recall is actually only for the battery itself, and affected users need to contact the original shipper, FedEx Supply Chain, to complete the recall replacement
.
In an official statement, Samsung condemned FedEx Supply Chain, emphasizing that they used batteries that were not made by Samsung, thus stabbing such a big basket
.
Samsung also made it clear that the entire renovation is independent of Samsung and has nothing to do with
Samsung officials.
Samsung Note4 is Samsung's Note series flagship launched in September 2014, three years ago has been equipped with a 5.
7-inch 2K screen, but the battery capacity is only 3000mAh, which is also Samsung's last Note series flagship that supports battery replacement, after Note4, Note5, Note7 and the upcoming Note8 do not support battery replacement, which is also the way
most smartphones currently take.
It was learned on August 17 that the U.
S.
Consumer Product Safety Commission announced a recall of the battery
of the Galaxy Note 4 refurbished machine.
It is reported that the number of recalls is about 10,000, because the battery may be involved in overheating and fire, and has not caused any personal injury or property damage
.
However, the reason this time is not from Samsung, but from Samsung's
partners.
Specifically, this batch of products is the second largest operator in the United States AT&T warranty program to provide refurbished machines, shipped from December 2016 to April 2017, the source FedEx Supply Chain used non-Samsung original batteries on the refurbished machines, some batteries are even counterfeit products, resulting in abnormal heating of the battery, resulting in potential safety hazards
.
Because Note4's battery is replaceable, the recall is actually only for the battery itself, and affected users need to contact the original shipper, FedEx Supply Chain, to complete the recall replacement
.
In an official statement, Samsung condemned FedEx Supply Chain, emphasizing that they used batteries that were not made by Samsung, thus stabbing such a big basket
.
Samsung also made it clear that the entire renovation is independent of Samsung and has nothing to do with
Samsung officials.
Samsung Note4 is Samsung's Note series flagship launched in September 2014, three years ago has been equipped with a 5.
7-inch 2K screen, but the battery capacity is only 3000mAh, which is also Samsung's last Note series flagship that supports battery replacement, after Note4, Note5, Note7 and the upcoming Note8 do not support battery replacement, which is also the way
most smartphones currently take.
