Ningbo has entered the era of rail transit

On May 30, 2014, Ningbo entered the era of
rail transit.
At present, Ningbo has successively opened the entire line of Line 1 and the first phase of Line 2, with a total operating mileage of 74.
5 kilometers, initially forming the "ten" skeleton
of rail transit.
Last year, the average daily passenger flow of Ningbo's rail transit network reached 272,000.

It was learned from the Ningbo Public Transport Administration Bureau that the Regulations on the Operation and Management of Ningbo Rail Transit (hereinafter referred to as the "Regulations") came into force
on March 1 this year.
That is to say, the previous "Ningbo Rail Transit Operation and Management Measures" (hereinafter referred to as the "Measures") has been upgraded to a local regulation, which is the first rail transit operation and management regulation
in Zhejiang Province.

Rail transit operates for no less than 15 hours a day, and trains that are delayed for more than 15 minutes for any reason can be ticketed free of charge

The "Regulations" stipulates that if rail transit cannot operate normally for more than 15 minutes due to equipment and facility failures, the operation shall be exempted from the fare or refund the fare to the passengers, while the previous measures stipulated that it was more than 30 minutes, which put forward higher requirements
for the punctuality rate of subway operation.

In some enterprises, employees may have to take a "ticket"
if they are late.
In the event of a subway delay, passengers can request a written and delayed certificate
from the operator.

The regulations make it clear that rail transit operates for no less than 15 hours
a day.
The operation management agency shall determine the operating time, stopping station and interval time of the first and last trains according to factors such as train operation routes, passenger travel rules, passenger flow and seasonal changes
.
The operation shall reasonably prepare the train operation plan and implement it according to the operation plan, and shall not adjust the station and the first and last train operation time
without authorization.

The operator shall respond to passenger complaints in a timely manner, and if it needs to be investigated, the operation shall respond
within 5 days from the date of acceptance of the complaint.

In addition to infant diet, it is forbidden to eat and drink durian due to severe odor

Have you ever encountered begging while riding the subway? Have you ever encountered a requirement to scan a QR code? Last year, this newspaper reported that people were begging and even scanning QR codes in Ningbo subway cars, which made citizens hate
.
Netizen @ Fall in Love with Him, she posted it: Dumb love donations appear on the subway, is it really charity or begging in disguise?

The Regulations clearly stipulate that it is forbidden to engage in nine behaviors
that affect the operation order of rail transit, the appearance of public places and public environmental hygiene.
For example, it is forbidden to beg, lie down, and collect waste products in the station or carriage; It is forbidden to post, write, depict, etc.
on rail transit equipment and facilities without authorization; It is forbidden to set up stalls in stations or carriages without authorization, peddle or distribute goods, newspapers, advertisements, publicity materials, etc
.

It is well known that eating and drinking
are prohibited in Ningbo subway cars.
This time, the Regulations have been amended to add "except for infant diet"
.
At the same time, it is forbidden to bring items with serious odors into the station and take the car, such as durian
.

For the convenience of passengers, the regulations prohibit the entry and exit of folded folding bicycles that have been folded and comply with baggage specifications while prohibiting inflatable balloons, bicycles, sharp objects and other items that have potential safety hazards or affect emergency escape
.

It is forbidden to bring live poultry, cats, dogs and other pets into the station, except for guide dogs, etc.
carried by blind people when riding in the car
.
However, when bringing a guide dog into the station, the visually disabled certificate and guide dog certificate shall be presented, and the guide dog shall also wear a guide saddle and protective gear
to prevent injury.

Carriage food can be fined up to 300 yuan Advertisement, and both individuals are fined

Eating and drinking are prohibited in the carriage, and if you don't show mercy under your mouth, you may "eat a ticket"
.

The Regulations make it clear that if the relevant provisions are violated and the operation orders corrections, and refuses to make corrections, a fine of 200 to 1,000 yuan may be imposed for the violation, a fine ranging from 20 to 100 yuan for individuals, and a maximum
fine of 300 yuan for serious circumstances.
Among them, individuals who post, write, depict or set up stalls on rail transit equipment and facilities without authorization, distribute advertisements, etc.
, shall be fined 20-200 yuan for individuals and 200-1000 yuan for themselves
.

Considering the frequent and on-site occurrence of relevant illegal acts, the Regulations specifically authorize operations determined by the municipal people's government to exercise corresponding administrative punishment powers, and require operational law enforcement personnel to obtain valid law enforcement certificates to standardize law enforcement and civilized law enforcement
.
That is to say, rail transit operators with valid law enforcement certificates can enforce the law and punish
the corresponding illegal acts.

Compared to other cities, Ningbo's fine is not high
.
The staff explained that the previous Measures also had fines, but in practice, they mainly focused on criticism and education
.
"Our purpose is not to impose fines, but to let citizens develop the code of conduct for riding rail transit and improve their civilization literacy
.
"

Metro fare evasion will affect personal credit

In April 2015, a guy who pressed the emergency button curiously caused the Ningbo subway to stop for 4 minutes.

The Regulations clearly prohibit nine behaviors that endanger the safety of rail transit operations, including intercepting trains, obstructing screen doors, closing doors and forcibly getting on and off trains, and adding "unauthorized operation of buttons and switch devices with warning signs, unauthorized use of emergency or safety devices in non-emergency situations
".

If the above behaviors occur, the operation has the right to dissuade and stop the perpetrators; Where it constitutes a violation of public security administration, the public security organs are to handle it in
accordance with law.
Where losses are caused, the perpetrator shall bear liability for compensation
in accordance with law.

Passengers should board the train
with a valid ticket.
If you cross the station to take the train, you shall pay the fare
back.
If a passenger has no ticket, holds an invalid ticket, uses forged or altered documents or fraudulently uses other people's documents to board the train, the operator may charge a supplementary fare
according to the highest one-way fare of the rail transit network.
Where passengers fraudulently use other people's boarding documents, use forged or altered documents to board the train, or other fare evasion, the relevant information may be included in the personal credit information system
.

Passengers entering the station are required to cooperate with security checks
.
For those who refuse to accept the security check, the operation has the right to prevent them from entering the station and boarding; Where a person refuses to accept a security inspection and forcibly enters the station or disrupts the order at the security inspection site, the operation shall immediately take safety measures in accordance with provisions and promptly report to the public security organs
.

Security monitoring devices must protect passenger privacy

In terms of operation services, in addition to establishing a public health management system, ensuring that barrier-free facilities are intact and smooth, setting up special seats for the elderly, weak, sick, disabled, pregnant and passengers with infants and young children in the carriage, and keeping various facilities and equipment such as ticket sales (inspection) and elevators intact
.
The Regulations specifically state that the privacy
of passengers should be protected when using rail transit safety monitoring equipment.

At present, the average daily passenger flow of rail transit is getting higher and higher, and the morning and evening peaks have a bit of a taste
of Beijing, Shanghai and Guangzhou.
The new item in the Regulations reads: Stations shall provide inquiry services and provide lost and found information services, and timely release information
such as lost and found items of passengers.

In the operation emergency management, it is stipulated that the operation shall establish an emergency rescue team, and adopt various forms to carry out emergency risk prevention and self-help and mutual rescue knowledge publicity
to the public.
The operation shall set up necessary emergency equipment such as first-aid kits at the station, and conduct emergency training
for practitioners.