Nantong Telecom opened the optical fiber network graphical acceptance system

Recently, China Telecom Jiangsu Nantong Branch has innovatively developed the IT system tool "graphical acceptance" system that supports the rapid acceptance of optical fiber networks, adapting to the requirements of rapid coverage of full optical fiber networks and continuously extending system application scenarios
.

The network operation and maintenance department and customer dispatch center of Nantong branch communicated with the enterprise information department of the provincial company for several rounds, and finally determined that relying on the clear identification of Baidu image map and the function of fast address graphic positioning, the "graphical acceptance" function based on Baidu image map was provided, and after generating the longitude and latitude coordinates of customer positioning, the optical fiber network resource capability was quickly verified, the optimal resource scheduling scheme was intelligently selected, and network resources
were automatically and accurately configured.
In addition, "graphical acceptance" comprehensively uses the customer coordinate correction function of the "Love Operation and Maintenance" system and the function of finding surrounding resources, which is convenient for maintenance personnel in rural areas to do a good job in daily installation or repair of faults
.
The branch continues to extend the application scenarios of the "graphical acceptance" system, from installation and maintenance personnel to salespeople to small CEOs, and the service group is expanded
.

Convenient for installation and maintenance personnel
in rural areas.
The system provides mobile phone search and location customer function, which can timely check the status of nearby network resources, thereby supporting its judgment on how to quickly install, repair and relocate, improve work efficiency, and enhance customer perception
.
The "graphical acceptance" system can help the salespeople who accept the centralized acceptance after the "order dumping" to accurately grasp the customer address and network resources, and quickly match the service capacity and customer needs
.
Improve the resource registration rate of work orders, reduce the chargeback rate, and reduce the error rate
of process processing of each position.
The system supports smooth acceptance and improves site selection accuracy
.
Serve the precise development of small CEOs, and return granules to the warehouse
.
Some rural branch small CEOs do not match the customer address in the contracting grid and network resources, and sometimes the customer business cannot be associated with the CSS system after the completion of BSS acceptance, which affects the later customer claim, thus affecting revenue recognition, while the "graphical acceptance" system uses Baidu image map to support the accurate identification
of rural customer addresses.
The system effectively supports the accurate confirmation of network bandwidth capacity in rural areas and helps the development of
rural optical fiber network services.