Following the explosion door of note7, Samsung has 17 cases of spontaneous combustion of S7 mobile phones

Every new accident that happens on Samsung phones touches a sensitive nerve
in consumers.
The shadow of the note7 explosion door has not been completely dispersed, and Samsung is facing a series of spontaneous combustion cases of S7 mobile phones
.

It is not unreasonable to summarize the accident encountered by the Samsung S7 as "spontaneous combustion"
.
Judging from at least 17 spontaneous combustion accidents that have occurred in China, S7 mobile phones have reached less explosive degrees, mostly battery combustion
.

On February 22, 2016, Samsung released new mobile phones Samsung S7 and S7edge
in Barcelona.
At the beginning of April of the same year, the new product was released
in China.
As a newly launched flagship model, it was placed on high hopes by Samsung and was once known as the "machine king"
.

From the timeline of the accident, some cases of spontaneous combustion of Samsung S7 (Note: unless otherwise noted, the S7 referred to below include S7 and S7edge) mobile phones are synchronized with note7, but they have not attracted the attention of the public
.
After the Note7 explosion door incident, the spontaneous combustion of the S7 mobile phone was taken to the table
.
Each accident is particularly dazzling, and it seems to be retracing the path
of Note7.

Through statistics from netizens and media disclosure of 17 cases of Samsung S7 spontaneous combustion in China, it can be seen from the statistics that most of the mobile phones that spontaneously combusted are Samsung S7edge mobile phones
.

From the current information, the most problems that occur on the Samsung S7 mobile phone are the abnormal hot body and the battery bulge.

Samsung S7 mobile phone bulge has not been said so far
.
So far, at least Samsung has not begun to make any identification
of the spontaneous combustion of the S7.
Of course, Samsung after-sales can not give consumers a technical analysis result
.
Obviously, in the eyes of Samsung, the spontaneous combustion of the S7 and the explosive door of the note7 are not at all two levels of things
.

At present, the industry is more unanimous in the view that the abnormal hot of the Samsung S7 mobile phone is the culprit
that causes the spontaneous combustion of the mobile phone.

Some consumers tested the temperature of the Samsung S7 mobile phone when charging under the pillow with a thermometer, and the local maximum temperature reached 75 degrees Celsius
.
Ms.
Lin from Jiangmen said that when her mobile phone battery was still 10%, she began to charge until it was full, the fuselage was very hot, and she did not dare to touch it with her hands, and she had to wait a few minutes to cool down the phone
.

Even under these circumstances, she continued to use the phone
despite her luck.
In her eyes, at least at the time of her purchase, the Samsung S7edge was the best phone on the market, even compared to the Apple 7
.

Li Hui, an engineer at Guangdong Communication Terminal Product Quality Supervision and Inspection Center, explained: "Most of the battery bulging is caused by the carbon substances in the electrolyte inside the battery to produce CO2 (carbon dioxide) and CO (carbon monoxide), which are the result
of gas.
Battery bulging is a common phenomenon of batteries and an inevitable phenomenon, generally we can accept the mobile phone battery after 1 and a half to 2 years of use after bulging
.
It is not recommended to continue to use the battery after bulging, because the gas pressure inside the battery is too large, which is easy to cause the battery to explode
.
”

For the abnormal hot phenomenon of Samsung S7 mobile phone, he believes that the temperature of 75 degrees Celsius is very high and abnormal
.
"In general, the temperature of the mobile phone battery should be maintained at 45 degrees Celsius
.
China's current national standard "Safety of Information Technology Equipment - GB4943-2011" has upper temperature restrictions for some components or materials in mobile phones, but there are no requirements
for the temperature of the fuselage.
After all, some parts can indeed withstand high temperatures
.
”

Samsung after-sales still maintains a prevarication attitude towards the battery bulge problem, and if it can not be compensated, it will not be compensated
.
Samsung's after-sales service was once again tortured because of the S7 spontaneous combustion incident
.

Ms.
Lin said that her mobile phone was refused to be repaired
after the sale after encountering a battery bulge.
"On May 29 last year, I bought this Samsung S7edge phone
in Macau.
After about half a year of use, the back cover of the mobile phone battery appeared slightly bulging, and the nails could be inserted
.
At first, I refused to repair it, and then I asked the other party to produce a test report to prove that there was no quality problem with my mobile phone, so the other party replaced me with a new battery
.
”

After experiencing this, Ms.
Lin was a little disappointed with Samsung's after-sales service: "As soon as there is a problem, they run away
.
However, after reaching a repair agreement, their attitude is still okay
.
”

There is no answer
to the follow-up direction of the Samsung S7 spontaneous combustion.
"Note7's recall in China is partly due to foreign consumers and media promotion
.
Obviously, in the case of S7, there is no longer the original momentum
.
"Some pessimistic consumers believe that this matter may not go away
.

Taking a step back, even if it is impossible to prove whether the spontaneous combustion of the Samsung S7 mobile phone is a defect in the quality of the mobile phone, a large number of mobile phone bulges, abnormal hot and spontaneous combustion cases have already put a question mark
on the quality control ability and reliability of this brand that has occupied the world's top mobile phone shipments for many years.