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For the pharmaceutical retail industry, strengthening the main business by entering health management is the norm, but in the US market, pharmaceutical retail giants are entering the medical service industry
in a big way like insurance companies.
If CVS acquired Aetna, the insurance business, especially Medicare, a commercial product of medical insurance
Advantage has a strong need to
integrate its healthcare business.
Pharmaceutical retail giants like Walgreens (WBA) don't have insurance businesses, and the need for consolidation is not as strong
.
But retail giants such as WBA and Walmart have aggressively acquired and developed medical services businesses, which has become a growing trend
in the U.
S.
market.
Similar to CVS, the WBA founded Walgreens
Health, with a focus on rapid clinics and home care services
.
Due to missing the early window of time to expand the rapid clinic through self-construction, the WBA mainly completed the layout through mergers and
acquisitions.
First, in 2021, he increased his stake in VillageMD from 30% to 63% for $5.
2 billion, resulting in a nationwide rapid clinic business and the ability to
build a medical service facility in pharmacies.
In 2022, it also supported VillageMD's $9 billion acquisition of Doctor Group and Emergency Medical Center Summit
Health
。 Summit
Health not only owns an independent physician group, but also a chain of emergency medical centers, CityMD.
Upon completion of the acquisition, VillageMD will grow from the current 310 stores to 680 and will drive the WBA to open 200 new rapid clinics
.
VillageMD had revenue of $1.
3 billion in 2021, compared to just $217 million
in 2017.
On the other hand, WBA acquired 55% and 45% of CareCentrix shares in two installments in 2022 for US$330 million and US$392 million, respectively, and eventually wholly owned the home care provider
.
CareCentrix's business includes not only home care, but also management services for insurance companies and hospitals to reduce readmissions rates, from discharge to home rehabilitation
.
CareCentrix has 7,400 service locations serving more than 19 million people and generated $1.
5 billion
in revenue in 2021.
Similarly, retail giant Walmart is also massively expanding primary care, opening several one-stop outpatient centers in states such as Florida, offering not only outpatient services, but also third-party examinations, and even dental and eye services
.
In fact, the entry of retail into medical services is not a whim, but is closely related to
the market seismic driven by value-based healthcare in the United States.
After the implementation of value-based care, the payer strictly evaluates the patient's readmission rate, and if the patient is repeatedly admitted, the medical institution will be fined
.
This forces medical institutions to start paying attention to the status of patients after discharge and better manage these people
.
Because patient outcomes are directly linked to hospital revenue and profits, hospitals are motivated to analyze data on these patients, identify the most at-risk patients, and minimize their re-incurring of high-spending items, such as entering the emergency room and being admitted to the hospital
again.
Therefore, the treatment effect of the hospital is not only determined by the treatment effect of the hospital itself, but also depends on whether the patient receives continuous attention and necessary medical services such as rehabilitation and nursing after
discharge.
The quality of out-of-hospital care also determines the patient's future risk
.
Hospitals have an incentive to work with payers to promote out-of-hospital medical service collaboration and jointly ensure treatment outcomes
.
This takes disease management from in-hospital treatment to out-of-hospital services
.
Out-of-hospital services include ongoing treatment (outpatient, specialist, family doctor), rehabilitation services, nursing and other post-acute services
.
On the other hand, in the outpatient field, rapid clinics and emergency treatment centers are the biggest beneficiaries of the cost control drive, especially emergency medical centers
.
To reduce non-essential emergency room users, payers are using a variety of tactics to drive access to emergency medical centers, such as Anthem (now Elevance) that no longer reimburses emergency room fees
in some states.
Of course, Anthem's approach is just an extreme example, but the trend of payers diverting users from emergency rooms to emergency medical centers will become stronger
.
The development of Fast Clinic is more to meet the needs of new users who do not have family doctors, especially those who have purchased high deductible insurance, of course, including some minor disease users
who cannot wait to make an appointment.
Driven by these two aspects, the US basic medical sector has become the hottest medical investment and M&A field
after digital healthcare.
The 2022 mergers and acquisitions alone saw several large mergers and acquisitions, in addition to the large acquisitions opened by the WBA, CVS acquired Signify for $8 billion
Health, Amazon's $3.
9 billion acquisition of One Medical are all recent market highlights
.
Therefore, although there is no insurance company itself to integrate medical services with insurance, the addition of medical services can help to gain a favorable position in the overall value-based medical market, which is the fundamental reason
why pharmacy giant WBA has entered medical services on a large scale.
Of course, the development of medical services and drug sales are still closely coordinated, for example, VillageMD claims that its services have greatly improved medication adherence for patients with three high chronic diseases, reducing hospital admissions by 28% and emergency room utilization by 46%
compared with benchmark indicators.
In general, in the medical market dominated by value-based medicine, it is difficult for retail pharmacies to have long-term competitiveness if they only sell drugs, and large-scale entry into medical services is a development measure to comply with market trends, and the integration of drugs and services will also help improve their ability to cooperate with payers
.