There are routines for card and coupon consumption You need to pay more attention to buying crabs

"When the autumn breeze rises, crab feet itch", nowadays, hairy crabs in fresh supermarkets, e-commerce platforms, seafood markets, and farmers' markets have become hot-selling products
.
The investigation by the reporter of "China Consumer Daily" found that there are various ways to sell hairy crabs in the market, including those who sell crabs directly offline, those who buy crab card crab coupons online and pick up the goods offline or courier card coupons to their homes, those who sell by phone, and those who directly purchase spot goods online and mail them to their homes.
.
.
At the same time, hairy crab products are changeable in price, and the product models are dazzling
.

So, is the product model the selling price? Can I mention the goods in time after purchasing crab card crab coupons? Is there a difference between offline direct purchase and online purchase of crab card crab coupons and then pick-up crabs? Does the crab weight advertised by the merchant match the actual situation? In response to the above issues that consumers are generally concerned about, the reporter of China Consumer News conducted an investigation
.

Jiangsu has a wide variety of cards and coupons with different prices

In autumn, crabs are fattening
.
During the National Day period, the reporter launched an investigation
on the uneven prices and various crab card crab coupons in the market.

Crab market price "water depth"

Yangcheng Lake hairy crab has always been favored
by consumers across the country.
From October 4th to 5th, the reporter went to Suzhou City and Yangcheng Lake Breeding Base for interviews
.

On October 4, in the "Wuwangyang Chenghu hairy crab shop" on Wudongdong Road, Wuzhong District, Suzhou City, the clerk and the boss were busy bundling crabs and boxing and shipping, taking male crabs 4.
5 taels and female crabs 3.
7 taels as an example, the asking price is 200 yuan per pair, buy 10 get 1 free, that is, 9 discounts; buy coupons is also 10 coupons get 1 coupon
.
The boss recommended the crab coupon to the reporter, and the actual price
was directly indicated on the coupon.

On October 5, the reporter came to the Yangcheng Lake Beauty Leg Peninsula
.
As soon as I arrived on the island, I saw a market specializing in selling crabs, and there were nearly 100 crab sheds selling crab sheds on the side of the road more than 200 meters, and the price could be delivered by SF, and the scattered ones were also sold
.
The reporter first came to a shed at the intersection, still taking 4.
5 taels of male crabs and 3.
7 taels of female crabs as examples, the store opened for 35 yuan for 1, and the reporter countered to 30 yuan 1 and bought 2 pairs
.
There is a large
price gap in the city compared to the previous day.

Listening to the shouting and selling on the side, carrying 4 crabs and continuing to walk inside, the reporter "regretted"
more and more.
A crab farmer who looked like a local said directly to reporters: "Leave a WeChat, don't bargain, I'll give you 20 yuan for 1, if it's a bigger crab king, you can add a little more price
.
" "Many shed owners on the side said that it is okay
to buy a card and give it away or directly negotiate a good price.

Following the navigation, the reporter came to the Su Crab Nong Yangcheng Lake hairy crab breeding experience base less than 2 kilometers away from the shed, and four or five cars were parked at the door
.
After entering the door, the boss enthusiastically pointed to the artificial crab pond and introduced: "Look at our crab size
.
" Taking 4.
5 taels of male crabs and 3.
5 taels of female crabs as an example, 1 box of 10 crabs only costs 1788 yuan, including freight
.
"The owner proudly said that every day they can sell a lot
of live broadcasts.
Only then did the reporter see that the mobile phone on the packaging table was being broadcast live
.
In the same place, the price of crabs is also several times different, it turns out that the Internet has helped crabs appreciate in value
.

Pond crabs and field crabs "transform" into lake crabs

On October 4, at the crab industry store in Caishi Street, Dongyuan Road, the female boss surnamed Chen confessed to reporters: "My family sells local pond crabs in Wuzhong, and now you basically can't buy crabs
farmed in authentic Yangcheng Lake.
" In order to obtain drinking water for citizens and protect the environment, the lake water area available for crab breeding is getting smaller and smaller, and the farmland around Yangcheng Lake has been developed into pond crab farming, using lake water aquaculture, which is commonly known as field crab and pond crab by local people, and the taste is not as good as in the
lake.
The local crab I gave you is no worse
than the meat quality of the field crab.
”

The reporter saw in the store that this store is only labeled as "hairy crabs", not hairy crabs
in Yangcheng Lake.
The reporter pointed to several stacks of boxes printed with "Yangcheng Lake hairy crabs" in the store and asked: "Is this also sold?" The boss said that if the customer needs, it can also be provided, the box is 20 to 40 yuan each, equipped with anti-counterfeiting logo crab claw buckle, most outsiders can't figure out these situations
.
The boss asked the reporter: "Do you give it away or eat it yourself?" If you send it to someone who knows how to do it, it is recommended to use an ordinary box
.
In fact, during the investigation, the reporter found that there were many cases of selling hairy crab boxes and crab claw buckles in Yangcheng Lake
.

The reporter then came to the Yangcheng Lake hairy crab (Suyuan store) near Suzhou Tuanjie Bridge, and saw that the store said "clear water crab"
.
The store told reporters: "My family's crabs are farmed in the water of Yangcheng Lake, in Qingshui Village (a village by Yangcheng Lake), which is the so-called field crab.

At the same time, the store said that there is a crab card with a corresponding price, and each crab has an anti-counterfeiting buckle
.

There are many crab card crab coupon routines

The reporter's investigation found that in Suzhou's crab shops, most of them can buy crab card crab coupons, these pre-made card coupons are of various types, some are directly printed with the price, and some are written with the model
.
The crab cards bought at the scene are all made in advance, there are several kinds, which are labeled 988 type, 1688 type, etc.
, which seem to be price, but in fact it is not
.

The crab owner will take the initiative to ask how much price you want to buy, for example, the 1688 type 900 yuan card will be issued 4.
5 taels of male crabs and 3.
5 taels of female crabs 5 each, and the 600 yuan card will be issued 4 taels of male crabs and 3 taels of female crabs 4 each
.
The reporter asked if the 1688 model could be sold for at least 450 yuan, and the crab owner persuaded: "It's too ugly, it's too small, you take the 1188 model
.
" ”

The reporter also visited the major markets in Nanjing and saw that there were also many merchants selling crabs
.
On October 8, the reporter came to a store called Yunhong Aquatic Products, No.
55 Fenghuang Street, Gulou District, Nanjing, with "Yangcheng Lake hairy crab Nanjing flagship store"
written on the front of the store.
The store told reporters that the current 4.
5 taels of male crabs and 3.
5 taels of female crabs are 130 yuan a piece, and said that the quality is absolutely guaranteed
.
The reporter asked about the price of crab cards, and the merchant said that the actual price of the "luxury C1388 type" was also 1388 yuan, including 4 male crabs of 4.
0-4.
5 taels and 4 female crabs of 3.
0-3.
1 taels
.

However, the "Fuxing Gaozhao 3288 Type" crab card at a "Yangcheng Lake hairy crab" store at No.
89 Phoenix West Street, about 1 km away from the store, is priced at 1,958 yuan a piece
.

With the rapid development of short video and live broadcast e-commerce, more hairy crab sales have switched to video platforms
this year.
However, the reporter's investigation found that online sales have problems such as
difficult to confirm the origin and the card only has the model number and no amount.

The reporter saw in the flagship store of Drunken Yangcheng on the Internet that the crab card marked "4.
5 two male crabs 4, 3.
5 two female crabs 4" was priced at 798 yuan, and the customer service learned that the product corresponded to the 2688 model, and the card was marked with the model, crab weight, number and pickup information, but there was no amount
.
The flagship store has activities such as full discount, first order discount, crab coupon over 5 get 1 free, etc.
, after the discount is 665 yuan
.

In the Suhu Port flagship store, 4.
5 two male crabs 4, 3.
5 two female crabs 4, marked with a price of 458 yuan, customer service said that the model is 3188 type, only the model and the total number of pieces on the card, the crab weight will be displayed on the page when picking up the goods, and 20 yuan can be discounted for each purchase of 20 copies
.
When the reporter asked if there was no crab weight on the card, how to check and confirm when picking up the goods, and there was a possibility of modifying the system by himself, the customer service said: "The pickup system is fixed, and it will not be revealed if you modify it at will
.
" ”

The reporter confirmed with a number of merchants whether the crab was hairy crab in Yangcheng Lake, and most of the merchants used crab buckles to inquire to explain that the crab came from Yangcheng Lake
.
In the live broadcast room of the official flagship store of Yangcheng Life, the reporter asked whether there were hairy crabs in Yangcheng Lake, and the merchant took out an inspection and testing report, and said that each crab has a crab buckle, rest assured to shoot
.
The customer service reply of the good crab Hui fresh flagship store is Yangcheng crab, and what Yangcheng crab means customer service did not explain, only emphasized that their own crab is one crab and one yard, and there is a special anti-counterfeiting code to check
.

● Links

Jiangsu Provincial Consumer Protection Commission: will continue to pay attention to the problem of hairy crab consumption

In recent years, the Consumer Protection Commission of Jiangsu Province has been paying close attention to the consumption of
hairy crabs.
In response to online shopping of hairy crabs, the Consumer Protection Commission of Jiangsu Province and some municipalities have organized and carried out a large number of evaluations, investigations, mediations and other work
.
In October 2020, the Consumer Protection Commission of Jiangsu Province released a report on the consumption of hairy crabs purchased online; In 2021, the Consumer Protection Commission of Jiangsu Province issued the "Quality Service Standards for E-commerce Sales of Hairy Crabs", which "sets rules"
for the hairy crab consumer market.

The reporter learned that this year, the Jiangsu Provincial Consumer Protection Commission continued to pay attention to the consumption of hairy crabs, and carried out a province-wide hairy crab consumption survey in response to market chaos, and at the same time, it will further optimize and improve
the "E-commerce Sales Hairy Crab Quality Service Standards".

Zhejiang old coupons are difficult to pick up and the crab weight is different

As autumn becomes stronger, hairy crabs have also "climbed" onto the table and become a delicacy, and crab card crab coupons have also ushered in a sales boom
.
On October 7, the reporter of China Consumer Daily went to Zhang Dehongyang Chenghu hairy crab, Wang's hairy crab, Zhou's hairy crab and other stores in Hangzhou, Zhejiang Province to carry out the crab card crab coupon pickup consumption experience, and found that some brands have a high threshold for old card and old coupon pick-up, and the actual weight of male crab and female crab does not match the merchant's publicity
.

Zhang Dehong old coupons can only be picked up at the main store

During the experience, the reporter found that Zhang Dehong used the crab card crab coupons of previous years to pick up the goods at the main store, and could not make an appointment for online delivery
through the QR code.
On the morning of October 7, the reporter took a 1600 crab coupon to the Zhang Dehong Yangcheng hairy crab Chaoming store, and the staff told the reporter that this coupon was an old coupon and could only go to the main store to pick up the goods
.
Later, the reporter came to the Zhang Dehong main store located on Jianguo North Road, and the staff in the store said that they could pick up the goods, but they could not pick up the goods
online through the QR code on the coupon.
Asked why, the staff said that this is a historical problem caused by the internal adjustment of the brand, resulting in the crab coupons before 2022 can only be picked up at the main store
.

In addition, the staff also informed reporters that the new coupons in 2022 have been cancelled 1600 type, and now there is only the C1588 type, so the 1600 type of the old coupons should be picked up according to the C1588 type similar to the new coupons in 2022, and then 1 mother crab
of 3 taels will be supplemented.
In other words, the original 1600 model of the old coupon can mention 5 4 two male crabs and 5 3 two female crabs, but now it has become 4 4 two male crabs and 5 3 two female crabs
.
However, this problem has not occurred in Wang's and Zhou's stores, whether it is this year's crab card crab coupons or previous years' crab card crab coupons, you can pick up the goods at any of Wang's and Zhou's stores, and online appointment delivery is also possible
.

It is worth mentioning that due to the National Day holiday, there are more people who pick up goods with crab card and crab coupons, and some models of crabs are not available, such as 6 taels of crabs in the main store of Zhang Dehong Jianguo North Road
.

The crab weight is different from the publicity

The reporter mentioned 4 4 2 male crabs and 5 3 2 female crabs of the 1600 type in previous years at the main store of Zhang Dehong Jianguo North Road, 4 4 4 male crabs and 4 3 female crabs of the C1588 type in 2022 in the flagship store of Wang's Fengqi Road, and 4 4 4 two male crabs and 4 3 female crabs
of the 1688 type in 2022 in the flagship store of Zhou's Fengqi Road.

Subsequently, the reporter went home to weigh the hairy crabs and found that Zhang Dehong's male crabs with cotton ropes and crab buckles weighed 3.
96 taels, 4.
04 taels, 4.
14 taels, and 4.
52 taels, respectively; The weight of the female crab with cotton rope and crab buckle was 2.
74 tael, 2.
92 tael, 3.
12 tael, 3.
28 tael, and 3.
4 tael, respectively, of which the total weight of cotton rope was 2.
22 tael
.
The weight of Wang's male crab with straw rope and crab buckle was 4.
24 tael, 4.
3 tael, 4.
4 tael, and 4.
44 tael, respectively; The weight of the female crab with straw rope and crab buckle was 3.
1 tael, 3.
12 tael, 3.
14 tael, and 3.
18 tael, respectively, of which the total weight of the straw rope was 1.
18 tael
.
The weight of Zhou's male crab with cotton rope (without crab buckle) was 3.
66 taels, 3.
7 taels, 3.
82 taels and 3.
86 taels, respectively; The weight of the female crab with cotton rope (without crab buckle) was 2.
62 taels, 2.
7 taels, 2.
72 taels and 2.
84 taels, of which the total weight of the rope was 2.
08 taels
.
It is worth mentioning that each hairy crab of Zhang Dehong and Wang's has a crab buckle, which can be traced by scanning the QR code, while Zhou's hairy crab does not have a crab buckle
.

In addition, the words "798 type", "1588 type", "2288 type" and "3688 type" are indicated on various brands of crab card crab coupons, which can easily mislead
consumers.
Does the model number represent the actual price of the crab? To this end, the reporter of "China Consumer News" consulted Zhang Dehong, Wang's and Zhou's store staff respectively, and the answer was that the model and price did not matter
.
Whether it is "798 type", "1588 type", "2288 type" or "3688 type", it represents the ABCDEF package such as the number, weight, male and female of hairy crabs, and does not represent the actual price
.
Subsequently, the reporter interviewed two consumers who were picking up the goods, and the other party said that it was easy to misunderstand the words "798 type" and "1588 type", and mistakenly thought that the "798 type" hairy crab was worth 798 yuan
.

The price of the same crab coupon is variable

On October 4, the reporter searched for local crab coupons in Hangzhou on the Internet, and in the relatively top-ranked Wang's food flagship store, the reporter saw a total of 6 crab coupons on sale
。 The price of the Type 688 pickup coupon with the nominal original price of 688 yuan is 240 yuan, the price of the Type 1088 pickup coupon with the nominal original price of 1088 yuan is 380 yuan, the price of the Type 1588 pickup coupon with the nominal original price of 1588 yuan is 555.
8 yuan, the price of the Type 2288 pickup coupon with the nominal original price of 2288 yuan is 800.
8 yuan, the price of the Type 2888 pickup coupon with the nominal original price of 2888 yuan is 1010.
8 yuan, and the price of the Type 3688 pickup coupon with the nominal original price of 3688 yuan is 1659.
6 yuan
。 The price is basically between
3.
5% off and 4.
5% off the nominal original price.
The difference between the various types of pick-up coupons is mainly in the number and weight of
crabs.

At the same time, the reporter saw in the WeChat circle of friends that there are multiple WeChat accounts also selling "Wang's" pickup coupons
.
The reporter asked the salesperson about the price of crab coupons, and the reply was basically the same: sold
at a 2% discount on the model marked by the crab coupons.
This price is nearly half
cheaper than the price in Wang's food flagship store.

The reporter asked the reason for such a discount, one of the salesmen told the reporter that due to the influence of this year's weather factors, the weather has been relatively hot some time ago, the ripening period of crabs has been delayed, missed the Mid-Autumn Festival and National Day sales season, so this year's price is much cheaper than in previous years, and the general discount in previous years is about
4 discounts.
In order to further experience the pickup process, the reporter purchased 2 1088 type pickup coupons
at a price of 440 yuan.

On October 7, after getting the crab coupons, the reporter went to the "Wang's" specialty store located at No.
299 Dengyun Road, Gongshu District, Hangzhou, and asked the store staff if they could pick up the goods on the
spot.
After receiving the reporter's crab coupon, the staff said that the 1088 crab coupon purchased by the reporter is 4 3.
6 two male crabs and 4 2.
6 two female crabs, and there are only female crabs in the store at present, if you want to mention male crabs, you need to make an appointment in advance, or pick up the goods
at the store before 11 am the next day.
According to the staff, at present, consumers choose more male crabs, and the number of male crabs they get in their stores is relatively small, so if you are in a hurry to pick up the goods, it is best to choose female crabs, which can be picked up on the spot
.

Subsequently, the reporter asked the store staff whether it was possible to buy crab coupons in the store and whether there was a discount? The staff said that there are crab coupons that can be purchased directly at the store, and the price is 2.
6% off
the nominal price.

The same crab coupon, online, dealers, stores get three different prices, and the gap between each other is still relatively large
.
What do consumers think about this? The reporter interviewed several consumers near the store, they said that a cursory look at the pickup coupon, it is easy to be misled by the model advertised above as the price, they basically do not choose to buy crab coupons, but directly to the farmer's market to buy
.
Under their guidance, the reporter came to the nearby Harmony Farmers Market and Yangjiamen Farmers Market
.
At the aquatic products stall, the reporter saw that the price of 4 taels to 4.
5 taels of male crabs was about
50 yuan per catty.
When weighing, the stall owner also calculates the net weight of the crab, and then ties the crab legs with cotton ropes after weighing, which is convenient for consumers to cook and process
.