Putty powder is too coarse to compensate more than 6,000 yuan with a paint factory

China Paint Network
News:
I bought a well-known brand "San Goban" putty powder on Taobao, how do you know that after applying the wall, the particles are thick, the surface is rough, have to be all shoveled off, change to other brands of putty powder. Who will compensate for the lost time and labor costs?
reporter came to Ms. Zhao's house, which is being renovated. According to the decorator, the previous use of "Saint-Gobain" putty powder on the wall, the particles are large, the surface is rough, and there is a road scratch, helpless can only be eradicated, change other brands of putty powder. The decorater said that based on their many years of experience, the quality of the putty powder is obviously in question.
understand that these "San Goban" putty powder is Ms. Zhao in January this year on Taobao bought, a total of 15 bags, each package of more than 50 yuan. The reporter called the Taobao seller, which is a company specializing in building materials. The other side said that this batch of putty powder is genuine, why such a situation, he also wondered.
reporters also called the "Saint-Gobain" Co. , Ltd. staff, the other side said that they went door-to-door inspection, found that Ms. Zhao bought "Saint-Goban" putty powder is indeed genuine, but not by their designated distribution channels to buy. It may be putty powder in storage, transportation out of the situation, so it led to follow-up problems.
under the coordination of reporters, "San Goban" factory and the Taobao seller said that ms. Zhao will be given a proper solution to compensate for the corresponding labor and material costs. A few days ago, Ms. Zhao told reporters that she had received more than 6000 yuan compensation from the factory.