Industry advice: home online shopping "can't touch" don't buy

China Paint Network
: Spring is the decoration season, since March, home appliances manufacturers have launched home improvement building materials products promotion. Online home improvement building materials prices are much lower than physical stores, click the mouse, such as goods door-to-door convenience and price advantages, so that some consumers gradually favor online procurement. However, the industry reminded that online shopping home improvement building materials although convenient, but must choose to have physical store products, first to the physical store to view product quality and specifications, and then on-line orders, otherwise trouble constantly.
Consumer Ms. Liu's parents bought a new set of housing, Ms. Liu's daily work is too busy, no time to go to the building materials market, when there is a promotion in the online shop, online to help parents ordered 6 boxes of tiles, shipped to Guangdong. When the tiles arrived this week, Ms. Liu found that the patterns and colors she saw on the Internet were different, so she asked for a return. Didn't expect the seller said that the tile packaging has been unwracked, return to a certain amount of packaging fees, and by Ms. Liu herself to bear the logistics costs of 300 yuan. Ms. Liu, who wanted to save money and effort, ended up with a lot of money.
Reporters from the multi-home appliance business platform was informed that due to the arrival of the decoration season, home improvement building materials goods ushered in a peak sales, the platform to give preferential efforts are also very large, "full reduction", "full delivery" and other promotional means have been on the line, some consumers mo fist rub. In this regard, Shencheng homewear industry for more than 10 years Zhou Guangsheng said, not all homewares are suitable for online shopping:
large and heavy do not buy. If the volume of building materials products is too big and too heavy, not only high freight, easy to damage, but also the amount is difficult to accurately calculate, back or make up are very troublesome, color difference is also a problem that can not be ignored. This type of product will also cost more logistics when returning.
't buy without a brick-and-mortar store. Online shopping for furniture and building materials before going to its physical store to see, determine the size and product quality, and then to the online shop selection. Select a local brick-and-mortar store to buy goods, but also to ensure the perfect after-sales service.
fragile type of home improvement building materials do not buy. Online shopping needs distribution, fragile building materials in transit easy to collide damage, is not suitable for online shopping. When purchasing other household products, we should also make relevant agreements with the seller to clarify the compensation terms once damaged.