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Some food delivery companies have stated that they will increase the waiting or flexible time for food delivery; out of understanding and care for riders, many users said that "there is no need to pursue faster", "compared to life safety, overtime is acceptable
In recent days, topics about the delivery speed of takeaway riders and the assessment system of the takeaway industry have attracted special attention
First of all, is the “faster” the takeaway delivery really “the better”? Statistics show that in less than 4 years from 2016 to the present, the average delivery time of our foreign sales orders has been shortened by 10 minutes
In this discussion of the takeaway rider’s dilemma, it has become a consensus among all parties that not excessive pursuit of speed and "faster does not mean better"
Secondly, are there good and evil in the algorithm and can the system be improved? The article "Takeaway Riders, Stuck in the System" was refreshed, making the platform system and algorithm quickly become the focus of hot discussion
For consumers, algorithms are equal to convenience; for foreign sales platforms and suppliers, algorithms are the data basis for matching demand and improving efficiency; but for foreign sales riders, algorithms basically mean rewards and punishments, performance and income
Third, will the entire industry change in the next step? Reaching a social consensus is only the first step towards understanding the situation.
Although the emergency statement of the food delivery platform was once regarded as a stopgap measure for corporate public relations, the statement at least gave people a clear signal that the platform algorithm and system are not monolithic, but there is room for correction and even improvement
To answer the above series of follow-up questions, it is necessary to return to the origin of the question in the end, that is, the person who designs the algorithm, the person who makes the rules of the platform, the person who enjoys the food delivery service, the person who provides the food delivery service
Similar logic and concepts are not only for the food delivery industry, but also for other consumer service industries based on the Internet platform
