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Quality Assurance (the adoption of domestic authoritative evaluation standards)
to ensure the project's product access standards, the National Building Materials Testing Center China Building Materials Certification (CTC Certification) and the Ministry of Environmental Protection China Environmental Mark Product Certification (Ten Ring Certification) evaluation standards, and gradually through the organization of experts to develop various types of building materials products green environmental definition measurement standards. High-spec access system to ensure the health, safety, non-toxic and environmental protection of engineering products in the process of consumer use. All enterprises that join the protection project must comply with strict product inspection and sampling system to provide consumer protection in terms of product quality.
building materials products that meet the relevant standards can be included in the "Green Building Materials Consumer Protection Project" product verification platform, including the official website (, official WeChat (gbmcpp), "Green Building Materials Consumer Protection Engineering Products Selected Catalog" and designated media. The verification platform provides a detailed description of the environmental protection indicators, raw materials and production processes of the green home building materials included, the purchase and protection of engineering product liability insurance, and the contribution of corporate social responsibility. Anti-counterfeiting labels using advanced technology, each label corresponding to a unique product, consumers can be identified by anti-counterfeiting verification on the digital code and QR code query.
to join the protection engineering enterprises for the public commitment, such as product environmental protection indicators did not meet the corresponding access standards for the protection project publicity, to give consumers double compensation. The safeguard project clearly defines the method of receiving and paying complaints. Get information about joining an engineering enterprise's products.
China Pacific Property Insurance for the protection of the project specifically set up green building materials consumer protection engineering product liability insurance, underwriting the project products if there are defects, resulting in the use and consumption of the product or third party personal injury, illness, death or property damage, as well as should be liable for economic liability in accordance with the law, compensation, effectively reduce the market risks faced by enterprises.
project through the official website and designated authoritative media, to the whole society to protect the project product information, to accept the supervision of the whole society.
Green Building Materials Consumer Relief Fund is a charitable relief fund set up by the Green Building Materials Fund of the China Social Welfare Foundation to help people in need who have been harmed by the purchase of non-green building materials. Green building materials consumer protection engineering products have been fully integrated into the scope of green building materials consumer assistance, consumers can apply for assistance in accordance with the relevant processes.
to join the brand of the protection project, can enter the protection project big data brand monitoring system, timely detection of problems to solve in a timely manner, to prevent the occurrence of brand crisis.
protection project to set up a consumer rights service center and the Ministry of Legal Affairs. Once the relevant problems are found in the products of the protection project, the consumer will be assisted to recover compensation, and if the compensation cannot be resolved through coordination, the organizing committee of the protection project will assist the consumer to report the protection of rights to administrative law enforcement agencies, industry authorities or judicial organs.