Feed enterprise quality control manager and raw material suppliers fighting wisdom.

Introduction: OA show ('918 '); what we do in quality control is to let everyone go all out in the production line and market competition, and to have more fun and less exercise in the workIn terms of quality management, there is a very familiar saying, which is called "a hundred years plan, quality first"In recent years, some problems in safety and quality have shocked Chinese peopleCoal mine explosion, bridge collapse, toxic milk powder killing children, clenbuterol and dyed steamed bread are intolerablePremier Wen Jiabao denounced these quality problems as a kind of moral decay
In the face of the safety and quality problems in the society, Huihai group, which has always adhered to the primary development goal of "quality first, pursuit of actual results", has decided to implement the traceability management system of feed products in the whole group on the basis of the original food safety management methods such as ISO9001, GMP (good processing operation specification) and HACCP (hazard analysis and key control points) , production, processing and sales of all aspects of the comprehensive control, so as to ensure that feed products in the whole process from possible biological, chemical and physical factorsAt the same time, the group has also established a unified quality and safety management organization, which stipulates its responsibilities in the form of documents and is responsible for the supervision and management of quality and safety in the links of technology, production, quality, sales, procurement, etcThe person in charge of quality inspection, the person in charge of warehouse management, the person in charge of production and the person in charge of sales are respectively responsible for reviewing the data filled in by the personnel in their posts, and for the authenticity and integrity of the data, so as to meet the basic requirements of "production has records, information can be queried, flow direction can be tracked, and quality can be traced"In order to further firmly establish the quality awareness of "quality first", DrLin Haichun, the chairman of the group, even repeatedly dropped his cruel words at the company's general meeting: "whoever breaks the brand of the enterprise in terms of safety and quality, I will break the job!" This sounds a bit offensive, but on second thought, it's not rudeIt is this continuous improvement of quality management and quality awareness that makes Huihai's products rise rapidly in the national feed marketIn recent years, the concept of "Huihai feed is valued by quality" has been gradually recognized by all sectors of the societySome core products have also been awarded the honorary titles of famous brand products in Guangdong, Hubei and other provincesBehind these honors, every Huihai people's tireless pursuit and care for feed quality, especially the team responsible for quality managementToday, I want to interview Zheng Xiaofan, a member of the quality management team, the manager of quality control department of Hubei Huihai (Hanchuan) agriculture and animal husbandry technology Co., LtdWhen it comes to Inner Mongolia, I think the first thing you think about is the prairie; when it comes to Inner Mongolia, I think you should also be impressed by the kind of tall, powerful, rough character, bearded Mongolian manIn fact, the hero of this article, manager Zheng Xiaofan, is from Xilinhot, Inner Mongolia, where there is the second largest grassland in Inner Mongolia - xilingle grassland But I never saw the grassland bring him a rough appearance Instead, he was as quiet as a shy Southern guy Only when he yelled at the raw material drivers who made small moves, did he show the Inner Mongolian's strength I have known manager Zheng for several years At that time, he was in charge of the quality control department in Jiangmen Huihai Every time I go to Jiangmen on business, I always like to chat with him, ask him for some knowledge of quality control, or ask him to help me take some information pictures in the production workshop, and he always gives me warm help every time In July this year, the former head of quality control of Hanchuan Huihai resigned In order to strengthen the management of feed product quality, the group decided to transfer Zheng Xiaofan from Jiangmen to the manager of quality control department of Hanchuan Huihai Although I didn't travel to Hanchuan many times, and although manager Zheng didn't work in Hanchuan for a long time, he gave me two very deep "shock waves": the first time in early October this year, I went to Hanchuan to participate in the speech contest of Huihai Huazhong District promotion conference organized by the group At the end of the morning's race, it was more than one o'clock in the afternoon I went to the company's canteen to have dinner with some sales executives from South China who were judges of the competition When we were about to arrive at the canteen, suddenly a person flashed out of the side door of the raw material warehouse to greet us A closer look showed that it was manager Zheng Xiaofan I teased him: you haven't eaten yet, how can you get dirty all over? After his explanation, we learned that there was a car of corn that failed the test that day, and he insisted on returning it He didn't want the owner of that car of corn to haunt him like a fly He was a smoker and a diner, so he couldn't hide in the raw material warehouse After listening, the sales executives immediately gave him a thumbs up Whether the product quality is stable or not is a deep experience for these sales people It's no wonder that they praised manager Zheng repeatedly and said: good! The second time was in those days At the beginning of October in Hubei Province, the weather was like a baby's face, hot and cold Especially in the morning and evening, the temperature difference changed greatly, and the fog was thick and cold In those days when I just arrived in Hanchuan, I always lived in the company's hostel I get up at 7 o'clock every morning, and I can always feel a chilling chill when I look out the window at the winter fog filled with water At this time, I can always see rows of raw material vehicles waiting to be inspected Similarly, I will see a familiar figure holding a long iron chisel on the raw material of a vehicle for sampling and random inspection as scheduled - that is manager Zheng Xiaofan, who will get up to work every day when people are still lying in bed What kind of faith is supporting his enthusiasm for work, even if the wind blows in his ear? In the eyes of colleagues, manager Zheng Xiaofan, who graduated from Wuhan Institute of bioengineering and majored in biopharmaceutical, often walked in a hurry, like a gust of wind, and always worked tirelessly in the quality control room, raw material warehouse and finished product warehouse without pause That's not true In the days when I interviewed him in Hanchuan, he would get up at 7 o'clock every morning to check the raw materials at the gate of the factory It took him a lot of time to climb up and down a dozen raw material trucks a day Then, send the raw material samples of each vehicle to the quality control room for test Only after passing the inspection can the raw material truck be put into the factory for unloading But it's not over yet When unloading each raw material truck, he has been staring at the scene from the beginning to the end, looking with his eyes, touching with his hands and chewing with his mouth I asked him, you follow up every raw material truck from spot check to unloading Isn't it hard? He shrugged and said with a smile, "that's impossible I'm not sure if I don't check myself!"! It is because of manager Zheng's upright work style and serious and responsible attitude that he has finally become the "thorn in the eye" of some suppliers of poor raw materials They send red envelopes, cigarettes, help pay phone bills, invite meals, when manager Zheng refused, they soft can not come hard, began to threaten manager Zheng to hit him, but manager Zheng did not retreat As long as the raw materials do not meet the company's standards, they will be returned as much as they come, and never be soft Before I went to Hanchuan earlier this month to interview manager Zheng, Mr Liu Chang, vice president of the group, introduced to me a recent incident happened to manager Zheng What happened was as follows: at the end of October this year, a supplier of corn in Pingdingshan, Henan Province, exceeded the standard of water content, and in just a few days, he had five or six cars returned For this reason, the supplier began to think awkwardly He first sent money to manager Zheng After manager Zheng refused, he invited manager Zheng to have dinner again Manager Zheng ignored him After returning to Henan, he secretly charged manager Zheng's cell phone with a charge of 1000 yuan, and then told manager Zheng that he hoped to open the Internet to him next time I didn't expect manager Zheng to report this to the group leader As the telephone fee has not been withdrawn, manager Zheng hopes to deduct it from his salary, and says that he can't take any money he shouldn't have In the days of interviewing manager Zheng, he received similar calls almost every day, either for red packets, cigarettes, meals or phone charges But they all sent him one by one He only had one sentence: if you do this again, you won't have to pull your raw materials! In the face of all those suppliers, he also smiled bitterly According to manager Zheng, he returned the most raw materials in September, when he returned six of the eight trucks of corn on the spot I asked him, the supplier threatened to hit you, you are not afraid? He said that there is nothing to be afraid of Those suppliers pull raw materials to make money They still have money in the company Don't they want it? What's more, how can a company turn a blind eye to its employees after they are beaten for no reason? Manager Zheng said that the supplier threatened to beat him in September, which was the supplier in Wuhan Because of the excessive mildew, he returned four consecutive cars of corn from the supplier that day So angry suppliers began to threaten to cripple manager Zheng When the main leaders of the group knew about the incident, they immediately ordered the supplier to apologize to manager Zheng and frozen future business dealings with the supplier Mr Zheng said that these bad suppliers are too cunning and often make small moves to replace the inferior ones This is not true That morning I followed manager Zheng to spot check the raw materials I climbed onto a big truck with difficulty Just as I lowered my head and went through a wire, the driver took out a handful of corn from his pocket and put it into manager Zheng's spot check iron drill The driver thought that he had made it perfectly, but he didn't expect that he could not escape manager Zheng's "eye in the eye", and finally that car of corn could not escape the fate of being returned In those days in Hanchuan, I was also enlightened by the various means of raw material drivers In response, manager Zheng said, I have been dealing with them for a long time Even if he made a small move, I know what they think of Ask where the canal is clear so that there is a source of fresh water In terms of quality management, Huihai has been strictly implementing the management rules of "four cannot, three mainly, three not let go" "Four can't" means that no matter how heavy the task is, no matter how high the quality is; no matter how tight the fund is, no less investment can be made for quality; no matter how short the staff is, no less teams can grasp quality; no matter how much work is, no less quality analysis can be done once a week "Three main" means that when there is a contradiction between quality and output, quality is the main factor; when there is a contradiction between quality and cost, quality is the main factor; when there is a contradiction between quality and other links, quality is the main factor "Three don't let go" means: in case of quality accident, if the cause is unclear, don't let go; if the person responsible for the accident doesn't handle it, don't let go; if the improvement measures are not implemented, don't let go Gold and silver awards are not as good as the praise of users and good reputation of consumers, which is the best trophy According to Liu Chang, vice president in charge of the group's operation, since the transfer of manager Zheng Xiaofan to Hanchuan, Hanchuan company has not received a complaint on product quality