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On December 27, the Beijing Municipal Health and Health Commission issued the Beijing Municipal Action Plan 2019 for Improving The Standard Service Behavior of Medical Services, and formulated the 2019 Task List for improving the Standard Service Behavior of Medical Services in Beijing, which identified 40 key tasks in five categories, such as improving services, controlling costs, improving quality, making up for weaknesses and negative lists in Beijing in 2019.
the Plan, to promote the appointment number source to the grass-roots sinking, to promote accurate appointments. The core hospital of the medical union gives priority to the reservation of the appointment number source to the primary medical and health institutions in the hospital federation, and the relevant specialty of the core hospital of the medical association reserves 30% of the expert number source to the cooperative medical institution, and all the three-level hospitals carry out the well-known expert team service. Level 3 hospitals to implement oral, obstetric prenatal check-up appointments, follow-up appointment rate of up to 90%. Level 3 hospital appointments are accurate to 30 minutes, better information-based hospitals for departments and doctors of large-scale data analysis to make appointment time more accurate.
plan points out that the one-stop service capacity should be upgraded. Medical institutions that have obtained the national difficult disease diagnosis and treatment capacity improvement project, the national clinical key specialty or the Beijing clinical key specialty project should open a one-stop multidisciplinary clinic for difficult and complex diseases, multi-system multi-organ diseases, etc., to reduce the number of patients waiting in line to register. Implementation of the discharge patient follow-up system, three-level hospital discharge patients within a week follow-up rate strive to reach 100%. Further improve emergency first aid services in medical institutions, pre-hospital emergency call satisfaction rate of more than 90%. The establishment process is fully covered, the source is traceable, the service can be booked, the abnormal reaction is the whole insurance safety inoculation service chain.
the Plan clearly and strictly implement the "negative list" management. All medical institutions shall not engage in acts that violate the "nine nos" of medical and health practice construction, shall not engage in acts of cheating medical security funds in violation of the law, shall not engage in acts of decomposition of diagnosis and treatment and excessive medical treatment, and shall not engage in acts that disturb the medical order, such as resold sources or beds. (Health News)