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Recently, Zhongshan Customs, a subsidiary of Gongbei Customs , received a letter of thanks from an export food manufacturer conveying gratitude to Dutch customers, thanking the customs for helping the company successfully solve the problem of customs clearance of condiments exported to the EU and avoiding economic losses .
"The end of May this year, we produced a number of oyster sauce and fish sauce seasoning after arriving in the port of Rotterdam, the Netherlands and Denmark suddenly be defined as a composite port officials aquatic products, aquatic products must provide a health certificate in line with EU rules that would otherwise be Return or destroy
.
" Wu Yihong, the foreign trade manager of Zhongshan Zhonglilai Food Co.
, Ltd.
still had a lingering fear when he mentioned this incident
.
"The key point is that this new regulation will also affect the performance of our four containers in the later period.
At that time, we were at a loss.
We immediately contacted the customs and hoped that they could provide support and help
.
"
.
" Wu Yihong, the foreign trade manager of Zhongshan Zhonglilai Food Co.
, Ltd.
still had a lingering fear when he mentioned this incident
.
"The key point is that this new regulation will also affect the performance of our four containers in the later period.
At that time, we were at a loss.
We immediately contacted the customs and hoped that they could provide support and help
.
"
After receiving the company’s request for help, Zhongshan Customs was anxious about what the company wanted, and actively practiced "I do practical things for the masses".
First, it started with EU policies and regulations, organized experts to systematically study EU regulations and requirements for compound food registration and certification, and analyzed the issues involved.
Regarding food ingredients, processing technology, labeling and testing reports, in accordance with European Union (EC) 853/2004 regulations and 2007-275-EC resolutions, recommendations for accurate product classification and exclusion of EU compound food regulations are proposed to help companies master The export product meets the factual evidence required by the Netherlands, and patiently guides the company to draft and translate the appeal letter and accompanying evidence
.
First, it started with EU policies and regulations, organized experts to systematically study EU regulations and requirements for compound food registration and certification, and analyzed the issues involved.
Regarding food ingredients, processing technology, labeling and testing reports, in accordance with European Union (EC) 853/2004 regulations and 2007-275-EC resolutions, recommendations for accurate product classification and exclusion of EU compound food regulations are proposed to help companies master The export product meets the factual evidence required by the Netherlands, and patiently guides the company to draft and translate the appeal letter and accompanying evidence
.
"At that time, the complaint letter was sent for more than a month and no feedback was received.
The goods were still in the port and could not be lifted off.
The company was a little discouraged
.
We encourage them not to give up and insist on appealing to protect their legitimate rights and interests
.
" Introduced by Wu Zhi, Chief of the Second Inspection Section of the Qi Office
.
The goods were still in the port and could not be lifted off.
The company was a little discouraged
.
We encourage them not to give up and insist on appealing to protect their legitimate rights and interests
.
" Introduced by Wu Zhi, Chief of the Second Inspection Section of the Qi Office
.
With the full support of Zhongshan Customs, Zhongshan Zhonglilai Food Co.
, Ltd.
has defended the Dutch side by mail and telephone four times.
In the face of sufficient evidence, the other side approved our statement that "the product involved is not a commodity under the jurisdiction of compound food.
" In the catalog, it was classified as condiments, and the products involved were finally released
.
Over the past three months, Zhongshan Customs has helped companies overcome numerous difficulties, successfully solved the problem of blocked customs clearance, and paved the way for the subsequent export of similar products to Europe
.
, Ltd.
has defended the Dutch side by mail and telephone four times.
In the face of sufficient evidence, the other side approved our statement that "the product involved is not a commodity under the jurisdiction of compound food.
" In the catalog, it was classified as condiments, and the products involved were finally released
.
Over the past three months, Zhongshan Customs has helped companies overcome numerous difficulties, successfully solved the problem of blocked customs clearance, and paved the way for the subsequent export of similar products to Europe
.
"I really appreciate the professional assistance of Zhongshan Customs! Our customers in the Netherlands are also very surprised and moved.
Please let us thank China Customs on their behalf
.
" Wu Yihong said, although far away from the mountains and seas, foreign customers also feel the Chinese Customs.
" People’s Customs is sincere for the people
.
Please let us thank China Customs on their behalf
.
" Wu Yihong said, although far away from the mountains and seas, foreign customers also feel the Chinese Customs.
" People’s Customs is sincere for the people
.