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From January 9 to January 15, the weekly public opinion information of the food industry included: coffee shops selling "lotus warm coffee" were placed on file for investigation; Food factories respond to the acquisition of rotten fruit to make canned food; The company responded that 30 ice creams were shipped in 30 boxes; "The price of coffee in the store does not match the selling price" attracts attention
.
.
The coffee shop selling "lotus warm coffee" was placed on file for investigation
Overview of public opinion
Recently, law enforcement personnel of the Shanghai Qingpu District Market Supervision Bureau found that a coffee shop had a label
of "lotus warm coffee" on the cups it used.
After on-site inventory and inspection by law enforcement officers, 290 paper cups and plastic cups were labeled with "Lotus Warm Coffee", and 6 green Chinese paper cups were labeled with drinks on site, ready to hold the corresponding drinks and sell
them to the outside world.
Another 1,058 unused "lotus warm coffee" labels were found at the scene
.
Law enforcement officers ordered the store to stop using the cups and destroy the unused "Lotus Warm Coffee" label
.
At present, the Qingpu District Market Supervision Bureau has opened a case for investigation
into the suspected unfair competition behavior of the coffee shop in accordance with the law.
of "lotus warm coffee" on the cups it used.
After on-site inventory and inspection by law enforcement officers, 290 paper cups and plastic cups were labeled with "Lotus Warm Coffee", and 6 green Chinese paper cups were labeled with drinks on site, ready to hold the corresponding drinks and sell
them to the outside world.
Another 1,058 unused "lotus warm coffee" labels were found at the scene
.
Law enforcement officers ordered the store to stop using the cups and destroy the unused "Lotus Warm Coffee" label
.
At present, the Qingpu District Market Supervision Bureau has opened a case for investigation
into the suspected unfair competition behavior of the coffee shop in accordance with the law.
Public opinion commentary
It is easy for merchants to mistakenly believe that the product is someone else's product or has a specific connection with others, and even cause infringement
.
I would like to remind merchants that food crossing the boundary is risky, and the advertised product must be moderate
.
.
I would like to remind merchants that food crossing the boundary is risky, and the advertised product must be moderate
.
Food factories responded by buying rotten fruit to make canned food
Overview of public opinion
On January 8, Anhui Huaibei delivery driver exposed that Anhui Yi Food Co.
, Ltd.
purchased rotten pears from Weinan to make canned fruit, and has called 12345 to complain
.
On January 9, the Huaibei 12345 hotline said it had received relevant complaints and referred them to the Market Supervision Bureau for handling
.
On January 10, the staff of the food factory responded: This will never happen, the company's acceptance of raw materials is very strict, never use rotten fruit to make canned food, and there are scars on the surface
.
The driver and the supplier had a conflict between the freight cost, so the malicious editing, and the incident was still being processed
.
Subsequently, the driver responded that there was no malicious editing, the shooting content was real, and whether it was canned did not know
.
According to media reports, the company involved said that the driver admitted to forwarding the clipped video and apologized
.
, Ltd.
purchased rotten pears from Weinan to make canned fruit, and has called 12345 to complain
.
On January 9, the Huaibei 12345 hotline said it had received relevant complaints and referred them to the Market Supervision Bureau for handling
.
On January 10, the staff of the food factory responded: This will never happen, the company's acceptance of raw materials is very strict, never use rotten fruit to make canned food, and there are scars on the surface
.
The driver and the supplier had a conflict between the freight cost, so the malicious editing, and the incident was still being processed
.
Subsequently, the driver responded that there was no malicious editing, the shooting content was real, and whether it was canned did not know
.
According to media reports, the company involved said that the driver admitted to forwarding the clipped video and apologized
.
Public opinion commentary
Food safety issues have always been the focus
of social attention.
As an enterprise, we must strictly regulate production and operation, and strictly implement regulatory responsibilities, which can not only ensure the safety of consumers' diet, but also win the trust
of the market for themselves.
In order to dispel the public's doubts about this incident, on the one hand, food companies may wish to make detailed explanations based on the content of the video, on the other hand, relevant departments can also conduct an investigation
.
of social attention.
As an enterprise, we must strictly regulate production and operation, and strictly implement regulatory responsibilities, which can not only ensure the safety of consumers' diet, but also win the trust
of the market for themselves.
In order to dispel the public's doubts about this incident, on the one hand, food companies may wish to make detailed explanations based on the content of the video, on the other hand, relevant departments can also conduct an investigation
.
The company responded that 30 sorbets were shipped in 30 boxes
Overview of public opinion
On January 10, Anhui Hefei women's online shopping ice cream found that only 1 box contained 1 stick, questioning the waste of packaging, which aroused the attention
of netizens.
The party said that she bought 30 ice creams for 39.
9 yuan, she bought two orders, and found that one of the orders was packed in 30 foam boxes, and each foam box had only one ice cream
.
The customer service response of the enterprise involved is verifying that there is no discount for express delivery
.
On January 11, the ice cream distributor responded that the customer placed two orders of 30 each, but the customer service staff mistakenly split the 30 ice cream into 30 orders, resulting in excessive packaging
.
of netizens.
The party said that she bought 30 ice creams for 39.
9 yuan, she bought two orders, and found that one of the orders was packed in 30 foam boxes, and each foam box had only one ice cream
.
The customer service response of the enterprise involved is verifying that there is no discount for express delivery
.
On January 11, the ice cream distributor responded that the customer placed two orders of 30 each, but the customer service staff mistakenly split the 30 ice cream into 30 orders, resulting in excessive packaging
.
Public opinion commentary
Article 5 of the Measures for the Administration of Mail Express Packaging stipulates that packaging mail express shall adhere to the principles of practicality, safety and environmental protection, meet the requirements of delivery production operations and ensure safety, save the use of resources, avoid excessive packaging, and prevent environmental pollution
.
There is only one ice cream per foam box, and there is indeed some packaging waste
.
In the daily operation, the merchant must standardize the operation process of the staff, and must verify
the abnormal order.
.
There is only one ice cream per foam box, and there is indeed some packaging waste
.
In the daily operation, the merchant must standardize the operation process of the staff, and must verify
the abnormal order.
"The price of coffee in the store does not match the selling price" attracts attention
Overview of public opinion
On January 14, a netizen in Suzhou, Jiangsu Province posted that the price of a store in Häagen-Dazs did not match
the selling price.
The menu shows that "espresso" costs 20 yuan, and the actual payment is 23 yuan
.
On January 15, the staff of the store involved said that the price of dine-in and takeaway was different, and 23 yuan was the take-out price
.
However, according to the picture, the menu is a "takeaway drink menu" and only has a list price
.
the selling price.
The menu shows that "espresso" costs 20 yuan, and the actual payment is 23 yuan
.
On January 15, the staff of the store involved said that the price of dine-in and takeaway was different, and 23 yuan was the take-out price
.
However, according to the picture, the menu is a "takeaway drink menu" and only has a list price
.
Public opinion commentary
According to the Price Law of the People's Republic of China, the Provisions on Clearly Marked Prices and the Prohibition of Price Gouging, and other relevant regulations, enterprises should clearly mark prices and operate in compliance with the law and in good faith
.
When consumers encounter relevant situations when shopping, they can promptly complain and report
to the local market supervision and management department.
.
When consumers encounter relevant situations when shopping, they can promptly complain and report
to the local market supervision and management department.
This article is edited by the Food Information Center of Food Partner Network, unauthorized reproduction is prohibited, if you need to reprint, please contact to obtain authorization to reprint, please contact news@foodmate.
net
.
