Shanghai's new version of the "Measures for the Administration of the Use of Food Safety Seals for Catering Takeaways" was implemented

From November 1, the revised Administrative Measures for the Use of Food Safety Seals for Catering Takeaway in Shanghai (hereinafter referred to as the Measures) were officially implemented
.
Recently, the reporter learned from the Shanghai Municipal Bureau of Market Regulation that the revised Measures expand the scope of food safety seal promotion subjects, encourage the establishment of a food safety seal information notification system, increase information technology empowerment provisions, clarify the rules for determining responsibility in contactless delivery scenarios, and clarify the rights and obligations
of relevant parties in the case of not regulating the use of food safety seals.

It is understood that since the Shanghai Municipal Bureau of Market Regulation promoted the use of food safety seals in 2019, there have been more than 150 demonstration business districts or blocks in the city that use food safety seals; There are more than 20 headquarters companies whose stores use food safety seals, and more than 700,000 food takeaway foods use food safety seals
every day.

As the first normative document in China that specifically regulates food safety seals, the Administrative Measures for the Use of Food Safety Seals for Catering Takeaways in Shanghai (Trial) are valid until October 31, 2022
.
In order to further increase the promotion and application of food safety seals, prevent the risk of food contamination in the process of food delivery of catering take-out food, protect the safety of food delivery in catering takeaways, and ensure the continuity and effectiveness of the system, the Shanghai Municipal Bureau of Market Regulation revised the "Shanghai Catering Takeaway Food Safety Seal Use Management Measures" to provide more powerful institutional support
for the promotion of food safety seals.
The revised Measures mainly involve five major changes
, including the expansion of promotion subjects, the use of information notification, the empowerment of information technology, the determination of responsibility in contactless delivery scenarios, and the refinement of the rights and obligations of relevant parties.

In recent years, in addition to the traditional online catering service third-party platform providers, many catering service providers are also constantly trying and exploring new platforms, such as websites, apps, official accounts, mini programs, telephone ordering and other channels to provide catering services
.
The new provisions of the Measures encourage the headquarters of restaurant chain enterprises, third-party platform providers of online catering services, commercial property managers, relevant food industry associations, and social organizations to jointly participate in promoting the use of food safety seals
.

The Measures clearly encourage catering service providers and online catering service third-party platforms that provide catering services through third-party platforms and self-built websites to provide consumers with the option to choose to use food safety seals or clearly indicate the use of food safety seals, protect consumers' right to know, and improve the management
of the whole process of food safety seals.

The Measures encourage the organic combination of food safety seals with food safety information traceability and "Internet + bright kitchen bright stove", so as to realize the traceability of food safety information and visualization of processing processes by scanning codes, expand the efficiency of the use of food safety seals, and promote the digital transformation of
food safety governance.
The Measures add "Encourage catering service providers and online catering service third-party platforms to print QR codes and other information technology means on food safety seals to record relevant information on catering takeaway food or display information
on processing sites.
" Through scanning the code, combined with food safety information traceability, 'Internet + bright kitchen bright stove' and other work, to achieve food safety information traceability and processing process visualization"
.

Under the background of normalized epidemic prevention and control, contactless delivery of food for food delivery is more common
.
In order to avoid and quickly resolve disputes, the Measures add that "catering take-out food delivery personnel shall place the catering take-out food using contactless delivery in the designated storage place, and may record the status of the food safety seal by taking photos, videos, etc.
, and inform consumers to pick up the food
as soon as possible.
" If the food safety seal in the record is not damaged and complete, it is deemed that the food delivery personnel of the catering takeaway food have completed the delivery obligation, unless the consumer has sufficient evidence to refute it", clarifying the rules
for determining liability in contactless delivery scenarios.

In addition, the Measures clarify the rights and obligations of catering service providers, delivery personnel and consumers in the process of food delivery of food and beverage take-out, and determine the responsibilities
of catering take-out food in the process of delivery through the integrity of food safety seals.
It is clarified that delivery personnel "may refuse to accept and deliver food and beverage takeaway food that is not used in a standardized manner or that is damaged or incomplete, and can retain certificates by taking photos, videos, etc.
, and inform consumers in a timely manner"
.
At the same time, it is clarified that "for catering takeaway food that does not standardize the use of food safety seals, consumers who find that the food is contaminated when they sign for receipt on the spot, and implement the first responsibility system of catering service providers".

(Edited by Li Chuang)