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    Home > Medical News > Latest Medical News > Practice the evaluation indicators of high-quality development of public hospitals and continuously improve the capacity of medical services

    Practice the evaluation indicators of high-quality development of public hospitals and continuously improve the capacity of medical services

    • Last Update: 2022-10-31
    • Source: Internet
    • Author: User
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    Focusing on the requirements of the "Opinions of the General Office of the State Council on Promoting the High-quality Development of Public Hospitals", in July this year, the "Evaluation Indicators for the High-quality Development of Public Hospitals (Trial)", including traditional Chinese medicine hospitals, was released, providing policy guidance
    for the full implementation of the requirements of high-quality development.
     
    In order to explore the path of improving medical service capacity, and at the same time grasp the opportunities of rapid digital development and promote the high-quality development of hospitals, Xinhuanet, together with Zhejiang Provincial People's Hospital and GlaxoSmithKline, a public welfare supporter, recently launched the 2022 National Hospital Presidents Salon of "Continuously Improving Medical Service Capabilities and Digitally Empowering High-quality Development of Hospitals", inviting ten public hospital leaders to have in-depth exchanges
    .
    The salon was co-chaired
    by Ge Minghua, President of Zhejiang Provincial People's Hospital, and Zhang Dahong, Vice President.
     
    Strong core: continue to improve medical service capabilities
     
    Medical service capacity is the core competitiveness of high-quality development of public hospitals, and is the fundamental place to
    solve the people's medical treatment and health needs.
     
    Hong Chaoyang, Secretary of the Party Committee of Zhejiang Provincial People's Hospital, said in his speech that running a public hospital well is the key to solving the problem of "difficult and expensive medical treatment" for the people, and it is also an important carrier
    to reflect the public welfare of medical and health undertakings.
    In the context of the high-quality development of public hospitals, holding this conference is a very good opportunity to
    learn from each other and improve together.
     
    Wu Gaojun, vice president of the First Affiliated Hospital of Wenzhou Medical University, said that the department director is the backbone of the hospital's development and plays an important role
    in the construction of disciplines and the development of the hospital.
    In terms of improving the capacity of medical services, the hospital has established a performance management system, strengthened the management responsibilities of department directors, improved the status of department directors in hospital performance management and discipline construction, mobilized everyone's enthusiasm, and promoted the sustainable development of
    hospitals.
     
    "We have dissolved medical services into a series of indicators every year, and this year we have added process management, such as monthly meetings for department directors, grasping some indicators, such as the average length of hospitalization, the proportion of minimally invasive surgery, etc.
    , and conducting an assessment once a year to improve the management ability of department directors, and the effect is highlighted
    .
    " The coverage rate of key surveillance diseases will be assessed every month in the following months, and it will be refined again next year
    .
    Wu Gaojun said
    .
     
    In the process of people's medical treatment, "human touch" is an important factor
    in improving the medical experience.
    Zhu Feng, vice president of Taizhou Hospital of Zhejiang Province, shared the new model of "three full services" - focusing on the whole process of diagnosis and treatment, the full range of needs, the whole life cycle, and establishing a warm service system to improve patient satisfaction
    .
     
    Chen Liang, vice president of Lihuili Hospital of Ningbo Medical Center, believes that in response to the improvement of medical service capacity, according to the national evaluation indicators, we can think about two aspects: First, the improvement of medical service capacity for patients, including specialty capacity, key diseases, medical quality and operational efficiency
    .
    Second, in response to the improvement of the ability of medical staff themselves, the state has put forward the "construction of a new culture of high-quality development of public hospitals" for the high-quality development of hospitals, which requires care for medical personnel, which requires not only to improve patient satisfaction, but also to improve employee satisfaction and improve the ability of
    doctors.
     
    Emphasis on talents: Discipline construction first needs talent support
     
    Talent is the key driving force for the development of all undertakings, and only with talent can there be discipline construction
    .
    Chen Meifen, deputy secretary of the party committee and vice president of Lishui Central Hospital of Zhejiang Province, said that in terms of talent construction, refined management is adopted and talent training
    is promoted through the policy of "knowing, educating, retaining, using, and attracting talents".
     
    "The talents in our hospital have a platform for career, space for development, environment for growth, and retention of feelings, careers, and treatment
    .
    Now, there are 10 postdoctoral fellows and 27 doctors in our hospital, and for municipal hospitals, our hospital may be ahead
    .
    She said
    .
     
    Mao Yuecun, vice president of Ningbo Huamei Hospital of the University of Chinese Academy of Sciences, emphasized that in addition to introducing talents, discipline construction should pay more attention to the training of the original talents of the hospital and cultivate them into experts
    .
     
    Chen Liang believes that for the high-quality development of public hospitals, one of the most important points is to improve the ability of doctors, attach importance to the training of a new generation of medical talents, and form an echelon of medical talents, in order to continuously promote the development of
    medical technology innovation.
     
    Wang Jinfu, deputy secretary of the party committee and president of Taizhou Municipal Hospital, said that talent is the basic work, and talent, education and use of talent is an eternal topic
    .
    "In the past few years, we have focused on cultivating our own disciplines, which are divided into brand disciplines, advantageous disciplines, cultivation disciplines, etc.
    , and give preference
    to people, property and various policies.
    By creating a superior subject group, we will drive and cultivate other disciplines
    in the hospital.
    And discipline construction first needs talents to support
    .
    Wang Jinfu said
    .
     
    Build digital: Use digitalization to provide patients with more thoughtful medical services
     
    The digital economy has increasingly become an indispensable new driving force for social development, and digital technology and medical health are moving towards deep integration
    .
     
    Wang Jinfu said that regardless of digital iterative upgrading or digital empowerment, hospitals should actually focus on management, medical staff, patients, according to the national requirements of electronic medical records, smart management, smart services and other requirements to build smart hospitals, to see a doctor as the starting point, to truly apply data
    .
     
    Chen Meifen shared her experience from her own hospital: the introduction of information technology cannot be too early and not too late
    .
    If it is introduced too early, the price is too expensive and the technology may not be mature, too late and will not be able to keep up with the pace of the overall environment; It is also necessary to learn to walk step by step, block walk, and brisk walk, module by module; At the same time, we have our own information development team, and at the same time integrate external forces to purchase some high-quality resources; To do grounded informatization, medical staff should be involved
    .
     
    The state proposed the construction of "Digital China", and Zhejiang Province also continued to deepen "Digital Zhejiang"
    .
    In this context, in the field of healthcare, how can we improve the ability to diagnose and treat diseases through digitalization and take active actions? According to Mao Yuecun, in Ningbo Huamei Hospital, a hospital biobank was established many years ago to store some disease specimens, and at the same time, in cooperation with the University of Chinese Academy of Sciences, combined with digital technology, relevant research will be very helpful
    for disease research in the future.
    From the practice of Ningbo Huamei Hospital, digital diagnosis and treatment is both practical and
    forward-looking.
     
    Wu Gaojun said that informatization has greatly contributed to the medical quality management of the First Affiliated Hospital of Wenzhou Medical University
    .
    For example, the hospital has specially developed a system, each diagnosis and treatment team leader, department director, through the system can see the total number of diagnosis and treatment and hospitalization rate and other information, see their own ranking, these indicators can provide an important basis
    for the diagnosis and treatment group and department management and decision-making.
     
    Taizhou Hospital of Zhejiang Province has recently developed a system to integrate the community 5G+ smart emergency system and the 120 system
    .
    Zhu Feng introduced that this system can comprehensively analyze which medical institution is more suitable according to the severity of the patient's disease, distance and other factors, which not only ensures timeliness, but also takes into account the hospital's treatment capacity, through this system, patients can be connected with the database to achieve "admission on the bus", faster and better to improve the early diagnosis and treatment
    of patients.
     
    There are many experienced old Chinese medicine practitioners in Zhejiang Province, how to pass on the experience? Dong Lei, vice president of the Second Affiliated Hospital of Zhejiang University of Traditional Chinese Medicine, introduced that this year, Zhejiang Province has launched a one-click digital reform
    of traditional Chinese medicine prescriptions.
    The valuable experience of old Chinese medicine practitioners, which used to be passed on by apprentices, can now be popularized to many places
    in the province through digital mining.
    For example, through the capture, identification and dataization of tongue veins through artificial intelligence, it is compared and analyzed and matched with the files and face-to-face diagnosis and tongue diagnosis data of old Chinese medicine practitioners through experience, so as to realize the promotion and popularization
    of remote old Chinese medicine experience.
     
    While the rapid development of smart healthcare, Ge Minghua put forward a reflection: while promoting digital construction, information security still needs to be paid great attention, and the privacy and security
    of electronic medical records such as medical and diagnostic data such as medical records, test reports and image reports should be ensured.
     
    Huimin Au, representative of the public welfare supporter of the salon seminar and representative of GSK's respiratory business unit, said that since GSK entered China for more than 30 years, it has introduced global innovative drugs to China and redefined the treatment of
    respiratory diseases.
    In the future, we will continue to work with medical professionals to strengthen drug research and development and digital management projects, so that medical technology innovation can benefit more patients
    in China.
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