Operating tourism and catering can not only be a "one-shot deal"

Recently, the Sanya sea urchin incident has fallen into "Rashomon"

In recent years, it is not uncommon to see dishes with wrong pictures, yin and yang menus, and sky-high price dishes in tourism catering.

The reason for this is that the thinking of "one-shot deal" continues to haunt

In addition, when tourists encounter slaughter incidents outside, they also face problems such as high cost of rights protection and long time for rights protection

It may take a long time to build a word of mouth, but to destroy it, it may only take a short video on the Internet

As the signboards of tourism and catering in Beijing and Tianjin, the recent development of Quanjude and Goubuli can teach all tourism and catering enterprises a lesson

According to media statistics, from 2017 to 2019, Quanjude announced that its net profit was 136 million yuan, 73.

Comparatively speaking, it is even worse for dogs to ignore them

In contrast to the positive typical of tourism and catering, for foreigners, Wenheyou has become a must-check tourism item to visit Changsha

At present, the domestic tourism market is recovering in an orderly manner

For enterprises engaged in tourism and catering, it is necessary to abandon old thinking, understand word-of-mouth marketing, and learn to do "returning customer" business

For local regulatory authorities, it is expected to introduce more targeted normative measures, smooth the complaint channels, explore measures such as "first compensation", and promote the stable development of the tourism and catering market

(Han Xiao)

"China Food News" (April 19, 2021 02 edition)

(Editor-in-charge: Gao Jiaodi)