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XI'an, Jan.
12, 2023 /PRNewswire/ -- In response to the ardent wishes of the broad masses of the people for a healthy and safe New Year, and in order to effectively serve the needs of customers in 2023 in various aspects such as medical care, safe travel and comprehensive finance, Ping An and its subsidiaries launched the "2023 Ping An Orange Action" to respond to the national call to support the real economy, help the development of small and micro enterprises, and continue to carry out green finance actions , and promises to provide people with a simple life of "worry-free, time-saving and money-saving" with professional products and services, so that every family can have peace
.
During the Spring Festival, the "2023 Ping An Orange Action" provides one-stop heart-warming services with the familiar Ping An Orange figure for all-round Spring Festival life scenes such as going home, at home, and returning home, accompanying hundreds of millions of Ping An customers to spend the Spring Festival
easily and happily.
According to reports, this full-scenario, one-stop New Year special service, including "6+N" Spring Festival escort service, free epidemic prevention consultation area service, 24-hour air customer service service and special theme card opening service for the Year of the Rabbit
.
Go home for the New Year with peace, and the Spring Festival escort is more worry-free
According to statistics from relevant departments, the flow of people in 2023 is expected to increase by 20.
3% year-on-year, and people on the way home need to be nearby and quickly obtain professional services
.
During the 2023 Spring Festival, Ping An P&C launched the "6+N" Spring Festival escort service, namely 6 basic escort services + N local characteristic services for epidemic prevention materials, vehicle disinfection, safety testing, tire repair and power connection, claims guidelines, and epidemic prevention gift packages, escorting Spring Festival travel with heart-warming services
.
People who travel through high-speed will see the Spring Festival escort service points
set up by Ping An Property & Casualty in some high-speed service areas, high-speed exits and key congestion points across the country.
It is worth mentioning that as the epidemic prevention and control enters a new stage, the Ping An Spring Festival escort point will provide masks, alcohol and other protective equipment for car owners, and at the same time help guide customers to conduct online consultations, preferential drug purchases and other operations through Ping An, effectively helping citizens in epidemic prevention and control
.
In addition to domestic travel, Ping An Property & Casualty has also launched the "Ping An 24" high-end accident insurance solution for overseas Chinese-funded enterprise staff, which protects customers' safety and health 24 hours a day and escorts customers' overseas travel safety
.
The "Ping An 24" protection plan includes "accidental loss + sudden illness (including new crown pneumonia) + rescue services", providing a full range of services covering "pre-event risk prevention and control + in-event rescue + post-event risk compensation", so that customers can feel at ease overseas and their families can feel more at ease
.
Reunions at home should be healthy, and in-flight service should be more time-saving
In order to ensure a more secure reunion at home, the Ping An Health APP has set up an epidemic prevention zone, providing online consultation, rapid drug delivery, psychological counseling, health science popularization and other heart-warming services, and launched more targeted care consultation and consultation answers for special groups such as children, pregnant women, lactating women and
the elderly.
By the end of December, the cumulative number of new crown consultations in the epidemic prevention zone had exceeded 15 million, with a maximum of 3 million consultations in a single day, and the average response time remained at 30 seconds, providing more professional and convenient health care for the general public
.
In addition, the Ping An Health App has also assisted many local governments across the country to establish epidemic prevention consultation platforms, effectively helping to divert the pressure
on the health system at all levels in various places.
During the Spring Festival holiday, many services have closed, and if there is an emergency, it has become a problem
.
In this regard, Ping An Pocket Bank, Ping An Gold Butler, 95511 customer service, official website, official Weibo and other channels will "air service" 7x24 hours without closing, customers do not need to go to the outlet in person, online business at any time, saving time and worry
.
For new citizens, the Ping An Gold Butler APP also launched a convenient service guide, configuring 11 convenience service measures in 3 categories to jump to the entrance with one click to facilitate new citizens to quickly inquire.
For the special groups of the elderly, the Ping An Gold Butler APP has also launched a big-character care version, adding humanized guidance and online manual assistance to reduce the obstacles
to consultation for the elderly.
The return harvest is lucky, and the wealth appreciation is guaranteed
During the Chinese New Year, Ping An Bank launched a series of distinctive themed credit and debit cards, including the "Da Zhanhong Rabbit" themed credit and debit cards for the Year of the Rabbit, offering a number of card-holding promotions to bring people a series of consumption feedback, so that good luck will accompany all aspects of customers' lives
from the beginning of the year 。 Among them, the launch of Ping An Bank credit card "A" card on January 10 has customized three different types of credit cards for high-end customers, business travelers and new customers - large and small platinum and enjoy white, and launched the "Platinum Rights and Interests" platform based on the card rights separation model, adding a variety of optional rights and interests such as business travel bags, hotel bags, entertainment membership packages, and cute pet packages, bringing personalized and customized rights and interests to
different customers 。 On the one hand, "A" represents Ping An's ability to create ultimate and long-term value for customers, and on the other hand, it is also like a roof, representing Ping An's constant protection of thousands of households, so that customers' financial consumption can be worry-free, time-saving, and money-saving
.
In addition, Ping An Bank Orange Baby Club has also launched online children's cards, savings and other services for families with children to help children learn prudent financial investment in advance, and parents can also participate in a series of parent-child financial business activities launched by Ping An Bank branches, so that children can learn wealth management
through fun and education.
Ping An said that "finance for the people" is the essence of financial work, the company has always adhered to the people-centered and national rejuvenation as its own responsibility of the pursuit of struggle, focused on the people's "urgent, difficult and anxious" people's livelihood affairs, took the needs of 228 million financial customers as the starting point of work, always remembered the original intention of giving back to the society and serving the country, promoted the universalization, popularization and convenience of financial services, and accompanied the broad masses of the people to live a peaceful year
of "worry-free, time-saving and money-saving".