It's easy to protect the rights of consumers when health care products pretend to be "panacea"

Since the opening of the "March 15" hotline, citizens have actively participated in the hotline complaints A total of 227 complaints were received, involving car purchase, TV shopping, after-sales and other aspects The elderly complain about health care products, TV shopping and property ranked the top three complaints Health care products that have no therapeutic effect in themselves advocate that they are "magic drugs" for curing diseases, which make the elderly people who pay attention to health often be cheated Mr Guo said last year a woman surnamed Zhou, who claimed to be a social welfare activity of "China elderly Network", called three times, claiming to serve the elderly exclusively, and then the other side came to the door and sent rice flour oil After delivering rice flour oil, we began to promote health products Mr Guo said that when his wife was suffering from cancer to the late stage, the woman kept saying that the efficacy was much better and could treat cancer Mr Guo bought two kinds of health care products such as "ginseng and Cordyceps capsule" recommended by Ms Zhou He spent more than 10000 yuan and didn't ask for an invoice After taking health care products, Mr Guo's wife's condition did not improve I feel that Mr Guo, who was cheated, has encountered difficulties in safeguarding his rights In addition, Ms Qian, a member of the public, called and said that she had seen an advertisement for health care products of ancient prescriptions and spent more than 4000 yuan to order them "I said it well before If you are not satisfied, you can return it I don't think it's effective I called several times and no one answered In the second place is TV shopping The common problem is still false or exaggerated propaganda When consumers find out that the propaganda is not in line with the purchase, it is difficult to complain from other places and refund For example, Ms Liu saw an advertisement for spotless cream on TV, promising to claim compensation if it is not good within one month She spent three months with no effect, and then called the customer service, but no one answered Because I don't know who the seller is and where the address is? So it's hard to protect rights Property complaints ranked third, mainly including parking fees and property fees The "March 15" rights protection hotline of our newspaper ended yesterday In this regard, we should especially remind the elderly not to trust the false advertisements of health products If necessary, they can log in the official website of the State Food and drug administration to inquire about the information of health food or drugs There is no "magic medicine" in the world, especially difficult and miscellaneous diseases In case of irregular lectures and door-to-door service, it can report to the industrial and commercial department.