"Internet +" medical treatment loses to face-to-face?

In recent years, with the rapid development of Internet medical care, it has increasingly become another option for people in Gansu to seek medical treatment
.
Who are the "Internet +" medical services suitable for? How to make "one mobile phone manage health"? Will online consultation reveal personal privacy? Online consultation loses to face-to-face offline consultation? In this regard, reporters from China News Agency and China News Network entered the Second Hospital of Lanzhou University to explore the health mysteries of smart medical care
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A mobile phone manages health: "Cloud Battle" for smart service patients As of April 4, a total of 261 confirmed cases have been reported in this round of epidemic in Gansu, and a total of 229 cases have been cured and discharged
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Under the epidemic, the Second Hospital of Lanzhou University opened an Internet hospital medical service, providing consultation, online follow-up (prescribing medicines, prescribing examinations), examination appointments, drug delivery and other services.
Patients with chronic diseases and follow-up visits can choose suitable medical treatment methods
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Click on the hospital's official account on the mobile phone to enter the Internet diagnosis and treatment.
Patients can choose a variety of methods such as free consultation, graphic consultation, video consultation, etc.
According to their personal conditions, they can choose a suitable doctor for registration and consultation, and "see a doctor without leaving home" "is realized
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"This method breaks the traditional model that doctors can only provide medical services in hospitals.
Using Internet information technology, doctors' mobile phones are synchronized with the medical information system in the hospital
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" Deputy Chief Physician Liu Haipeng said that he had contacted online consultation in 2018 and was familiar with the operation procedures of Internet hospitals
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"During the epidemic prevention and control period, many patients were unable to come to the hospital in time.
They consulted professional doctors through Internet consultation through pictures, texts and videos.
On the one hand, the anxiety of the patients was greatly relieved; You can follow up in a timely manner, and you can get corresponding responses when you enter the online chat interface
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" Liu Haipeng said, in addition, the hospital has also launched a drug delivery service to meet the diverse needs of patients
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Liu Haipeng said that the Internet has made the way of consultation easier, and doctors can communicate with each other in their spare time
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Just like WeChat chat, patients can ask casually, doctors can reply more down-to-earth, and there is no limit on the number of exchanges
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"For daily outpatient consultations, almost 20 of the 30 patients come for consultation and consultation.
These can be done by moving to the Internet, providing more time and space for patients who urgently need offline consultation
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" Catalyzed by the epidemic in the last mile of medical treatment, Internet medical care has developed rapidly
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Data shows that the number of Internet hospitals nationwide has grown from more than 100 in 2018 to more than 1,700 currently
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In the context of the rapid integration and application of digital technology, Internet medical care has become an important way to promote high-quality medical resources to cover the grassroots
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Not long ago, the State Council issued the "14th Five-Year Plan for the Development of Digital Economy", proposing to accelerate the development of Internet hospitals and promote Internet medical services such as health consultation, online consultation, and remote consultation
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This year's National Two Sessions, the "Government Work Report" proposed to promote the extension of high-quality medical resources to cities and counties, improve the ability of grassroots disease prevention and treatment, and enable the people to receive better medical services nearby
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In 2020, the first batch of five Internet hospitals in Gansu, including the Second Hospital of Lanzhou University, will be officially launched
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Especially under the epidemic, the hospital makes full use of Internet diagnosis and treatment to provide online health assessment, psychological counseling, chronic disease follow-up, health education and other diagnosis and consultation services to meet the daily basic medical services of the public, relieve the pressure of hospital visits, reduce personnel gathering, reduce The risk of cross-infection is known as the "second battlefield" of the war epidemic
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Wang Chen, president of the Second Hospital of Lanzhou University, said in an interview with reporters from China News Agency and Chinanews.
com that as of now, more than 1,000 doctors from 57 disciplines in the hospital have opened online medical services and treated more than 3,000 patients
.
The Internet consultation launched by the hospital mainly involves network follow-up, remote consultation, "Internet + pathology", psychological consultation, "cloud film", drug distribution services, etc.
Among them, online psychological consultation is very popular under the epidemic.

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In the past two years, the hospital has opened up the "last mile" of patients' medical treatment by building a smart hospital, using information technology, focusing on the construction of a smart hospital, promoting the practical application of "Internet + medical health", and optimizing the medical treatment process in an all-round way.
Refinement and process reengineering of each medical link before, during and after diagnosis has initially achieved "zero queuing" for patients in the hospital
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"Internet technology promotes the sinking of high-quality medical resources, effectively making up for the problems of insufficient primary medical service capacity and shortage of medical resources
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" Wang Chen said that Internet hospitals have their particularities, commonality, and many advantages, and can also solve some urgent problems.
case, but after all, it cannot replace offline diagnosis and treatment, and there are some shortcomings that need to be improved
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Wang Chen said that the doctor's diagnosis emphasizes "look, touch, and listen.
" The treatment between doctors and patients requires face-to-face spiritual communication.
Feeling the difference is the most missing part of the internet
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In this regard, Wang Chen suggested that when building Internet hospitals and other informatization projects, it is necessary to continuously improve the service awareness of medical personnel, formulate rules and regulations, strengthen their training in online consultation techniques, ensure the quality of online medical treatment, and meet the diverse needs of patients and the grassroots.
Telemedicine resource sharing
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