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    Home > Medical News > Latest Medical News > In order to further facilitate the treatment of the elderly, the National Health Commission has launched ten measures

    In order to further facilitate the treatment of the elderly, the National Health Commission has launched ten measures

    • Last Update: 2021-06-29
    • Source: Internet
    • Author: User
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    Medical Network, June 17 hearing from the National Health Commission today issued a notice requesting further implementation of measures to facilitate medical treatment of the elderly and improve the medical experience of the elderly
    .
    The National Health Commission focused on the prominent medical problems reported by the elderly, and formulated ten measures to facilitate elderly medical treatment
    .

     
    1.
    Establish a rapid pre-inspection channel for the elderly
     
    Specialized personnel are arranged at the entrance to guide the elderly to inquire the health code and assist the elderly who cannot provide the health code to complete the epidemiological investigation
    .
     
    2.
    Provide multi-channel appointment registration service
     
    Provide a convenient way for the elderly to make appointments, and unblock the channels for family members, relatives and friends, and grassroots medical staff to register for the elderly
    .
    Medical institutions shall provide a certain percentage of on-site number sources for special medical treatment groups, including the elderly, based on the actual conditions of the patients treated by the institution
    .

     
    3.
    Optimize online and offline service processes
     
    Encourage medical institutions to develop Internet medical services, continuously optimize the interface design and service functions of the Internet medical service platform, simplify the online handling process, and provide voice guidance, manual consultation and other services for the elderly
    .
    While developing Internet medical services, in accordance with the needs of the elderly for medical treatment, manual windows such as registration, payment, and printing of inspection reports are retained
    .
    Promote the use of multiple media such as ID cards, social security cards, medical insurance electronic vouchers for medical treatment services, and encourage the application of facial recognition and other technologies in medical treatment scenarios
    .
    Set up comprehensive service points for the elderly with clear signs in the outpatient clinics to provide comprehensive services such as consultation and borrowing of aids for the elderly
    .
    Encourage qualified secondary and above general hospitals to set up geriatrics departments, open comprehensive service clinics for the elderly, and provide "one-stop" services such as diagnosis and treatment, rehabilitation, nursing, and medication guidance
    .
     
    4.
    Provide convenient pharmaceutical services
     
    Medical institutions should implement the relevant requirements for long-term prescriptions for chronic diseases and reduce the number of times that elderly patients go to the hospital
    .
    Actively promote services such as decoction of Chinese herbal medicines, drug distribution, medication consultation, etc.
    , so that the elderly can be equipped with common drugs for chronic diseases nearby
    .
    Promote the construction of outpatient smart pharmacies, promote the docking of the prescription system and the pharmacy distribution system, and reduce the waiting time for patients to get medicines
    .
     
    Fifth, the implementation of "one-stop" service for admission and discharge
     
    Encourage qualified medical institutions to establish a comprehensive service center or window for hospital admission, and handle all kinds of matters including information registration, hospitalization payment, and pre-hospital inspection appointments
    .
    "One-stop" services are provided in the ward or inpatient department, such as settlement of discharge expenses, direct reduction or exemption of blood expenses for blood donors and their immediate family members, and printing of discharge summary, making it easier for the elderly to enter and leave the hospital
    .

     
    VI.
    Strengthen the management of hospitalized elderly patients
     
      Medical institutions should strengthen the management of safety risks for hospitalized elderly patients, such as pulmonary embolism, falls, aspiration, falling from bed, etc.
    , and establish high-risk prevention measures and emergency plans
    .
    Carry out comprehensive assessment and management of elderly syndromes for hospitalized elderly patients, and provide dietary nutrition services according to the characteristics of the elderly
    .

     
      7.
    Arrange a dedicated person to provide medical guidance services
     
      Medical institutions should arrange social workers, volunteers or other staff to provide medical guidance services for the elderly.
    It is easy for the elderly to seek medical treatment at pre-examination and triage, self-service machines, registration windows, payment windows, comprehensive service points, complaint acceptance centers, etc.
    Inconvenient nodes provide guidance and necessary help
    .
     
      8.
    Build an environment suitable for aging
     
      Medical institutions should improve the medical environment according to the characteristics of the elderly, and be equipped with necessary barrier-free passages and facilities that comply with the national barrier-free design specifications
    .
    Set barrier-free toilets in outpatient clinics and inpatient wards, and the door width should be suitable for wheelchair access
    .
    The main entrances and exits of medical institutions shall be provided with temporary parking spots that are convenient for the elderly to get on and off the vehicles, and shall have safety signs
    .
    The signs in medical institutions should be clear, concise, easy to understand, and have a good orientation
    .
     
      9.
    Strengthen the publicity and guidance for the elderly to use smart technology to seek medical treatment
     
      Medical institutions should use easy-to-understand forms to publicize the use of smart technology to seek medical treatment to the elderly, carry out training on medical-related smart technologies suitable for the elderly, help the elderly familiarize themselves with the Internet medical service process and operating procedures, and guide the elderly to use smart technologies to seek medical treatment.
    Gradually adapt to the modern medical treatment model
    .
     
      10.
    Promote home medical services for the elderly
     
      Encourage medical institutions to extend their services to the homes of elderly patients through medical consortia, the Internet, etc.
    , in accordance with the requirements of the "Notice on Strengthening Home Medical Services for the Elderly", through family beds, door-to-door inspections, and family doctors signing contracts.
    Medical Service Reference Project (Trial)" Combining actual conditions, give priority to the development of technology and service projects with high demand, low medical risk, and suitable for home operation
    .
     
      The National Health Commission requires that provincial health administrative departments should formulate specific implementation plans to implement the requirements of this notice before July 1, 2021, organize medical institutions within their jurisdictions to implement them carefully, and establish follow-up evaluations
    .
    (CCTV reporter Shi Yingchun)
      Medical Network, June 17 hearing from the National Health Commission today issued a notice requesting further implementation of measures to facilitate medical treatment of the elderly and improve the medical experience of the elderly
    .
    The National Health Commission focused on the prominent medical problems reported by the elderly, and formulated ten measures to facilitate elderly medical treatment
    .

     
      1.
    Establish a rapid pre-inspection channel for the elderly
     
      Specialized personnel are arranged at the entrance to guide the elderly to inquire the health code and assist the elderly who cannot provide the health code to complete the epidemiological investigation
    .
     
      2.
    Provide multi-channel appointment registration service
     
      Provide a convenient way for the elderly to make appointments, and unblock the channels for family members, relatives and friends, and grassroots medical staff to register for the elderly
    .
    Medical institutions shall provide a certain percentage of on-site number sources for special medical treatment groups, including the elderly, based on the actual conditions of the patients treated by the institution
    .

     
      3.
    Optimize online and offline service processes
     
      Encourage medical institutions to develop Internet medical services, continuously optimize the interface design and service functions of the Internet medical service platform, simplify the online handling process, and provide voice guidance, manual consultation and other services for the elderly
    .
    While developing Internet medical services, in accordance with the needs of the elderly for medical treatment, manual windows such as registration, payment, and printing of inspection reports are retained
    .
    Promote the use of multiple media such as ID cards, social security cards, medical insurance electronic vouchers for medical treatment services, and encourage the application of facial recognition and other technologies in medical treatment scenarios
    .
    Set up comprehensive service points for the elderly with clear signs in the outpatient clinics to provide comprehensive services such as consultation and borrowing of aids for the elderly
    .
    Encourage qualified secondary and above general hospitals to set up geriatrics departments, open comprehensive service clinics for the elderly, and provide "one-stop" services such as diagnosis and treatment, rehabilitation, nursing, and medication guidance
    .
     
      4.
    Provide convenient pharmaceutical services
     
      Medical institutions should implement the relevant requirements for long-term prescriptions for chronic diseases and reduce the number of times that elderly patients go to the hospital
    .
    Actively promote services such as decoction of Chinese herbal medicines, drug distribution, medication consultation, etc.
    , so that the elderly can be equipped with common drugs for chronic diseases nearby
    .
    Promote the construction of outpatient smart pharmacies, promote the docking of the prescription system and the pharmacy distribution system, and reduce the waiting time for patients to get medicines
    .
     
      Fifth, the implementation of "one-stop" service for admission and discharge
     
      Encourage qualified medical institutions to establish a comprehensive service center or window for hospital admission, and handle all kinds of matters including information registration, hospitalization payment, and pre-hospital inspection appointments
    .
    "One-stop" services are provided in the ward or inpatient department, such as settlement of discharge expenses, direct reduction or exemption of blood expenses for blood donors and their immediate family members, and printing of discharge summary, making it easier for the elderly to enter and leave the hospital
    .

     
      VI.
    Strengthen the management of hospitalized elderly patients
     
      Medical institutions should strengthen the management of safety risks for hospitalized elderly patients, such as pulmonary embolism, falls, aspiration, falling from bed, etc.
    , and establish high-risk prevention measures and emergency plans
    .
    Carry out comprehensive assessment and management of elderly syndromes for hospitalized elderly patients, and provide dietary nutrition services according to the characteristics of the elderly
    .

     
      7.
    Arrange a dedicated person to provide medical guidance services
     
      Medical institutions should arrange social workers, volunteers or other staff to provide medical guidance services for the elderly.
    It is easy for the elderly to seek medical treatment at pre-examination and triage, self-service machines, registration windows, payment windows, comprehensive service points, complaint acceptance centers, etc.
    Inconvenient nodes provide guidance and necessary help
    .
     
      8.
    Build an environment suitable for aging
     
      Medical institutions should improve the medical environment according to the characteristics of the elderly, and be equipped with necessary barrier-free passages and facilities that comply with the national barrier-free design specifications
    .
    Set barrier-free toilets in outpatient clinics and inpatient wards, and the door width should be suitable for wheelchair access
    .
    The main entrances and exits of medical institutions shall be provided with temporary parking spots that are convenient for the elderly to get on and off the vehicles, and shall have safety signs
    .
    The signs in medical institutions should be clear, concise, easy to understand, and have a good orientation
    .
     
      9.
    Strengthen the publicity and guidance for the elderly to use smart technology to seek medical treatment
     
      Medical institutions should use easy-to-understand forms to publicize the use of smart technology to seek medical treatment to the elderly, carry out training on medical-related smart technologies suitable for the elderly, help the elderly familiarize themselves with the Internet medical service process and operating procedures, and guide the elderly to use smart technologies to seek medical treatment.
    Gradually adapt to the modern medical treatment model
    .
     
      10.
    Promote home medical services for the elderly
     
      Encourage medical institutions to extend their services to the homes of elderly patients through medical consortia, the Internet, etc.
    , in accordance with the requirements of the "Notice on Strengthening Home Medical Services for the Elderly", through family beds, door-to-door inspections, and family doctors signing contracts.
    Medical Service Reference Project (Trial)" Combining actual conditions, give priority to the development of technology and service projects with high demand, low medical risk, and suitable for home operation
    .
     
      The National Health Commission requires that provincial health administrative departments should formulate specific implementation plans to implement the requirements of this notice before July 1, 2021, organize medical institutions within their jurisdictions to implement them carefully, and establish follow-up evaluations
    .
    (CCTV reporter Shi Yingchun)
      Medical Network, June 17 hearing from the National Health Commission today issued a notice requesting further implementation of measures to facilitate medical treatment of the elderly and improve the medical experience of the elderly
    .
    The National Health Commission focused on the prominent medical problems reported by the elderly, and formulated ten measures to facilitate elderly medical treatment
    .

     
      1.
    Establish a rapid pre-inspection channel for the elderly
      1.
    Establish a rapid pre-inspection channel for the elderly
     
      Specialized personnel are arranged at the entrance to guide the elderly to inquire the health code and assist the elderly who cannot provide the health code to complete the epidemiological investigation
    .
     
      2.
    Provide multi-channel appointment registration service
      2.
    Provide multi-channel appointment registration service
     
      Provide a convenient way for the elderly to make appointments, and unblock the channels for family members, relatives and friends, and grassroots medical staff to register for the elderly
    .
    Medical institutions shall provide a certain percentage of on-site number sources for special medical treatment groups, including the elderly, based on the actual conditions of the patients treated by the institution
    .

     
      3.
    Optimize online and offline service processes
      3.
    Optimize online and offline service processes
     
      Encourage medical institutions to develop Internet medical services, continuously optimize the interface design and service functions of the Internet medical service platform, simplify the online handling process, and provide voice guidance, manual consultation and other services for the elderly
    .
    While developing Internet medical services, in accordance with the needs of the elderly for medical treatment, manual windows such as registration, payment, and printing of inspection reports are retained
    .
    Promote the use of multiple media such as ID cards, social security cards, medical insurance electronic vouchers for medical treatment services, and encourage the application of facial recognition and other technologies in medical treatment scenarios
    .
    Set up comprehensive service points for the elderly with clear signs in the outpatient clinics to provide comprehensive services such as consultation and borrowing of aids for the elderly
    .
    Encourage qualified secondary and above general hospitals to set up geriatrics departments, open comprehensive service clinics for the elderly, and provide "one-stop" services such as diagnosis and treatment, rehabilitation, nursing, and medication guidance
    .
    Hospital hospital hospital
     
      4.
    Provide convenient pharmaceutical services
      4.
    Provide convenient pharmaceutical services
     
      Medical institutions should implement the relevant requirements for long-term prescriptions for chronic diseases and reduce the number of times that elderly patients go to the hospital
    .
    Actively promote services such as decoction of Chinese herbal medicines, drug distribution, medication consultation, etc.
    , so that the elderly can be equipped with common drugs for chronic diseases nearby
    .
    Promote the construction of outpatient smart pharmacies, promote the docking of the prescription system and the pharmacy distribution system, and reduce the waiting time for patients to get medicines
    .
     
      Fifth, the implementation of "one-stop" service for admission and discharge
      Fifth, the implementation of "one-stop" service for admission and discharge
     
      Encourage qualified medical institutions to establish a comprehensive service center or window for hospital admission, and handle all kinds of matters including information registration, hospitalization payment, and pre-hospital inspection appointments
    .
    "One-stop" services are provided in the ward or inpatient department, such as settlement of discharge expenses, direct reduction or exemption of blood expenses for blood donors and their immediate family members, and printing of discharge summary, making it easier for the elderly to enter and leave the hospital
    .

     
      VI.
    Strengthen the management of hospitalized elderly patients
      VI.
    Strengthen the management of hospitalized elderly patients
     
      Medical institutions should strengthen the management of safety risks for hospitalized elderly patients, such as pulmonary embolism, falls, aspiration, falling from bed, etc.
    , and establish high-risk prevention measures and emergency plans
    .
    Carry out comprehensive assessment and management of elderly syndromes for hospitalized elderly patients, and provide dietary nutrition services according to the characteristics of the elderly
    .

     
      7.
    Arrange a dedicated person to provide medical guidance services
      7.
    Arrange a dedicated person to provide medical guidance services
     
      Medical institutions should arrange social workers, volunteers or other staff to provide medical guidance services for the elderly.
    It is easy for the elderly to seek medical treatment at pre-examination and triage, self-service machines, registration windows, payment windows, comprehensive service points, complaint acceptance centers, etc.
    Inconvenient nodes provide guidance and necessary help
    .
     
      8.
    Build an environment suitable for aging
      8.
    Build an environment suitable for aging
     
      Medical institutions should improve the medical environment according to the characteristics of the elderly, and be equipped with necessary barrier-free passages and facilities that comply with the national barrier-free design specifications
    .
    Set barrier-free toilets in outpatient clinics and inpatient wards, and the door width should be suitable for wheelchair access
    .
    The main entrances and exits of medical institutions shall be provided with temporary parking spots that are convenient for the elderly to get on and off the vehicles, and shall have safety signs
    .
    The signs in medical institutions should be clear, concise, easy to understand, and have a good orientation
    .
     
      9.
    Strengthen the publicity and guidance for the elderly to use smart technology to seek medical treatment
      9.
    Strengthen the publicity and guidance for the elderly to use smart technology to seek medical treatment
     
      Medical institutions should use easy-to-understand forms to publicize the use of smart technology to seek medical treatment to the elderly, carry out training on medical-related smart technologies suitable for the elderly, help the elderly familiarize themselves with the Internet medical service process and operating procedures, and guide the elderly to use smart technologies to seek medical treatment.
    Gradually adapt to the modern medical treatment model
    .
     
      10.
    Promote home medical services for the elderly
      10.
    Promote home medical services for the elderly
     
      Encourage medical institutions to extend their services to the homes of elderly patients through medical consortia, the Internet, etc.
    , in accordance with the requirements of the "Notice on Strengthening Home Medical Services for the Elderly", through family beds, door-to-door inspections, and family doctors signing contracts.
    Medical Service Reference Project (Trial)" Combining actual conditions, give priority to the development of technology and service projects with high demand, low medical risk, and suitable for home operation
    .
     
      The National Health Commission requires that provincial health administrative departments should formulate specific implementation plans to implement the requirements of this notice before July 1, 2021, organize medical institutions within their jurisdictions to implement them carefully, and establish follow-up evaluations
    .
    (CCTV reporter Shi Yingchun)
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