Fonterra: recall all involved products within 48 hours media: impossible

Fonterra, a New Zealand company deeply involved in the problem of Botox pollution, held a briefing in Beijing yesterday CEO theo spiegens apologized to Chinese consumers, promising that all affected products have been recalled at present, "within 48 hours, the current situation will be completely controlled, and we will 100% ensure that all products will be obtained To the relevant controls " Fonterra, a New Zealand company deeply involved in Botox pollution, yesterday held a briefing in Beijing, where CEO theo spiegens apologized to Chinese consumers but did not mention compensation He assured that all the affected products had been recalled, "within 48 hours, the current situation will be fully controlled, and we will 100% ensure that all products will be under relevant control." As of the time of press release, the name of a food related company has not been released And yesterday evening, Danone, another milk powder brand, announced a recall of products contaminated with Botox in Hong Kong and Macao According to the latest progress, CEO of Fonterra group of New Zealand recalled all the products involved within 48 hours, 38 tons of concentrated whey protein was contaminated, involving eight enterprises, including three animal feed companies, three beverage companies and two dairy producers Of the 38 tons of concentrated whey protein, 18 tons are used by Fonterra to produce semi-finished basic powder (raw materials for infant nutrition products), which are sold to dairy producers, including Domex and keruikang brands of Danone Group and a company that does not want to be named publicly At present, Domex has released 12 batches of products that may have problems All the products on the market have been recalled, and half of the products are not sold in the warehouse The company has taken recall measures and has confirmed that its products exported to China have not been affected by pollution The products of Australian factories, including infant nutrition products, have been effectively controlled The other 20 tons of concentrated whey protein were sold to three beverage companies and three animal feed companies, Wahaha, Coca Cola and vitaco, an Australian beverage company, which used the concentrated whey protein to produce beverages in the acid environment of ultra-high temperature sterilization Botox can not survive in this environment, which can ensure the safety of the product Three animal feed companies, New Zealand agribusiness and two companies based in Australia, have confirmed that there is no problem with their products Theo spiegens said that at present, no disease related to the product has been reported 90% of the affected products on the market have been confirmed to be safe, and the remaining 10% of the products will be recalled within 48 hours "Within 48 hours, the current situation will be completely controlled, and we will 100% ensure that all products will be under relevant control." Reporters follow up the 48 hour recall? Impossible task according to Xinhua news agency, Fonterra group said Friday that 90% of the products affected by the safety situation in the market have been confirmed, and the remaining 10% of the products will be recalled within 48 hours But when reporters called several affected brands, none of them said they would be able to complete the recall within 48 hours "48 hour recall" is almost an impossible task for Fonterra Wahaha said that 55 batches of related products have been basically sold out According to the list of related products released on May 5 by Wahaha, the products in question include 55 batches of calcium drinks, AD calcium milk, zinc refreshing and skewing, refreshing and skewing nutritional yoghurt, etc produced by five factories of Wahaha As of the time of press release, Wahaha had not announced any post event measures for consumers who had already purchased products, and its spokesperson did not answer the phone Coca Cola said that the problem batch was sold to Guangdong, Guangxi and Yunnan, and the number of products sold was to be counted Domex said it had recalled the batches in question and did not know the quantity of products sold for the time being Wang Huiying, public relations manager of Domex, said that at present, the products involved have been traced back to the specific dealers, but only after the dealers' information has been summarized can we know how many products have been sold There is still a company involved in the problem that hasn't announced Up to the time of press release, one of the eight companies involved still failed to show the true face of Lushan According to information released yesterday by Fonterra, the company produces baby nutrition products and works closely with Fonterra Theo spiegens explained yesterday that the company didn't want to mention their names, "but we have been in contact with them At present, all products have been found and actions are in order They have been effectively controlled The company is also cooperating with relevant local organizations and will take relevant actions soon I believe you will soon We will get relevant information " On August 2, when Fonterra first disclosed relevant information to the outside world, it did not disclose the name of any enterprise that had purchased relevant products, because it had signed confidentiality agreements with these enterprises This has also become an important issue for the public to question Ms Xu, a citizen, believes that this matter involves public rights and interests, and must be made public The public has the right to know what happened and whether it will threaten their own safety "Is the interests of customers important or the safety of the public important?" in response to the query, it has not been made public for a long time because of the testing time Fonterra found more than normal levels of Botox at an Australian plant in March, and the information was not released until August 2 With such a long interval, Fonterra has been questioned Theo spiegens responded yesterday by saying it was due to the number and time-consuming steps involved in dairy testing He said that in March 2013, Fonterra found that Clostridium microorganisms were detected in the concentrated whey protein used in an Australian factory Clostridium microorganisms include hundreds of species, but many of them do not have any risk, so further investigation was carried out On July 31, it was confirmed that one of the samples had botulinum toxin, and the relevant information was immediately released to the public According to theo spiegens, there are many steps in the production or supply process of infant milk powder, and each step has to go through a very strict testing process Generally speaking, the testing in the production stage of raw materials is relatively less, and the closer to the consumers, the more stringent the testing will be Theo spiegens said that the Botox pollution was caused by the failure of Fonterra's pipeline cleaning at a plant in New Zealand's North Island He said that the pipeline is a temporary pipeline with regular cleaning methods, but because it is not often used, the normal cleaning is not enough, which leads to problems Theo spiegens said that after the production of the problem batch of products, they were not used continuously, and this batch of products was produced in the last three days of the production season, "no other products were produced in this environment, and we are testing and maintaining all production facilities, including this pipeline, to ensure that such incidents will not happen again." Not all New Zealand dairy products are banned Fonterra is a New Zealand dairy giant with an annual export volume of 2.5 million tons Following the dicyandiamide incident at the beginning of the year, the Botox pollution incident is the second time Fonterra group has involved in product safety issues this year Earlier, foreign reports said that China had stopped importing milk powder from New Zealand In response, Theo spiegens said yesterday that the Chinese government did not issue a ban on all dairy products exported from New Zealand to China, but restricted the varieties such as concentrated whey protein and formula based powder There were no restrictions on butter, UHT milk, cheese and other products "We submitted a detailed report to the New Zealand government this morning and expect all the facts to be released today or tomorrow." In addition to the apology in the reporter's handwriting, the press conference was highly concerned Although the press was informed at 9 a.m., more than two-thirds of the seats in the conference hall had been occupied at 12 noon Half an hour later, when the conference officially started, the passageway and the wall were full Some people simply sat on the ground From time to time, some photographers in the back protested against the people who had inadvertently stood up in front In these busy figures, the reporter also found the dairy enterprise staff who were not involved During the whole one hour meeting, CEO of Fonterra, Theo spiegens, seemed to know nothing He constantly stressed the importance of the Chinese market, the transparency of information, and the initiative of their actions without any accidents People from unknown backgrounds seem to be cheering for their initiative and strength Indeed, as the world's largest dairy exporter, Fonterra has enough gas If it stamps, the global milk powder industry will tremble However, just because we have the foundation, we can ignore the feelings of Chinese consumers In China, 80% of imported milk powder comes from New Zealand, and almost all of them come from Fonterra For Fonterra, the Chinese market is really important As a Chinese consumer who is afraid to choose milk powder for children, they should also claim their own rights, not because there is no disease and complaint related to it at present, so they do not consider compensation.