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Sinopec News Network News In order to implement "I do practical things for the masses", Chuanwei Chemical Company and Huazhong Huazhong Branch have jointly launched the "We Attentively, Customers Rest assured" sales service demonstration post party building and joint construction activities since June.
, Through the "three inspections, three enhancements, and three upgrades" to effectively improve the quality of customer service
.
Chuanwei Chemical Company and the Huazhong Branch of Chemical Marketing strictly implement the epidemic prevention and control measures of the “three inspections” of product customers and carrier personnel to check body temperature, track, and health code, and do a good job in checking the health of outsiders and strictly controlling customer service The risk of epidemic in the lobby and surrounding areas effectively protects the physical and mental health of employees and customers
.
In order to ensure the safety of cargo storage and transportation during the “two specials and two heavy” period, the activities focus on strengthening safety education, strengthening the qualification review of pickup vehicles, and strengthening safety management to prevent safety accidents from occurring
.
Chuanwei Chemical plays safety warning education videos in the customer lounge and distributes the "Chemical Safety Technical Manual" to let customers understand the physical and chemical properties of the dangerous chemicals loaded, understand emergency treatment measures, and enhance customers' safety awareness
Party building and co-construction activities are also aimed at improving the efficiency of work, improving the level of one-stop service, and improving the level of informatization service of customer service "three upgrades" to achieve the goal of improving customer satisfaction
.
Under the premise of compliance, Chuanwei Chemical Co.
Chuanwei Chemical Company also moved detailed services from offline to online
.
Customers can easily make online booking and pick-up services through their mobile phone through the appointment pick-up system.
(Wang Changwei)