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Shanghai Tower is committed to improving customer service
BEIJING, June 28, 2018 – Agilent Technologies Corporation (NYSE: A) has established a new logistics center in Shanghai to provide faster delivery of service parts, spare parts and consumables to laboratories in China
The 20,000-square-foot warehouse in Shanghai was the first of five on-site inventory sites to improve customer delivery nationwide
Kristin Giffin, Vice President of Operations, Quality and Support, Agilent CrossLab Team, said: "With the rapid growth of our business in China, we needed a more flexible and responsive logistics system
Chow Woai Sheng, Vice President and General Manager, Global Supply Chain, Agilent, said: "The center leverages Agilent's global operating model and has built best-in-class systems to deliver optimal delivery performance and fast response
Agilent is actively taking steps to ensure continuous service to its customers, relying on globally distributed logistics centers to increase logistics capacity and scale, and creating a more flexible and stable logistics network
Henrik Ancher-Jensen, Senior Vice President and President of Order Fulfillment and Supply Chain at Agilent, said: "This is just the latest example