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China Paint Network
News:
an empty drum, two empty drums, three empty drums ... Citizen Ms. Mao asked Shanghai Good Beauty Home Decoration Engineering Co., Ltd. (hereinafter referred to as "Good Beauty Home") decoration of the new house actually appeared a large area of empty drums, good Meijia although willing to repair, but its maintenance plan has not been approved by Ms. Mao. On August 4, 2013, Ms. Mao signed a contract with the Good Beauty family to renovate her new house, with a price of 32,000 yuan for 47.87 square meters and a shelf life of 2 years. As a result, after the completion of the project on November 17, 2013, Ms. Mao used it until December 2014 to discover that the bathroom corner tiles had cracked and further inquiries revealed large areas of empty drums. Ms. Mao introduced that she reflected the problem to the good beauty of the home, the other side sent staff, although admitted the phenomenon of empty drums, but the cause of empty drums attributed to the quality of the wall itself and improper placement of their furniture. "If it's really the quality of the wall, then why the same wall, some places tiles and no empty drums; if it's really due to improper placement of furniture, then the new house decoration is not good to place furniture, or put furniture before consulting the decoration company, because, my home furniture is not much." Ms. Mao did not accept the good beauty staff on the reasons for the empty drum analysis, then continue to complain to the good beauty family, but the next encounter even more dissatisfied with her. "I'm looking for the supervisor, the supervisor said to the company, I'm going to go to the company; I'm looking for the company, the company says it's the maintenance department, I'm looking for the maintenance department." Ms. Mao said she came looking for it, and although she eventually filled out a repair slip through supervision, the two sides could not agree on a repair plan, "I asked them to replace all the empty drum tiles, they are only willing to replace the broken or cracked tiles." Ms. Mao remembers that in the negotiations to find a good Meijia again, because the traffic jam on the road is estimated to be late to the case, although she called a staff member of the Good Beauty family in advance, asked the other side to wait a little longer, but in five minutes late to get to the Meijia office, the staff member has left. After filling out the repair order on site, there is no reply. More than 110 pieces of more than 70 empty drums January 29, reporters came to Ms. Mao's home found that empty drum tiles concentrated in the kitchen and bathroom walls and floor, some empty drum tiles on the cracks. Among them, the kitchen floor of 21 tiles, from the middle of the door the first one there is an empty drum phenomenon, a total of 5 tiles have empty drum phenomenon, kitchen walls 40 tiles, there are 5 tiles empty drum phenomenon. And the bathroom total of more than 110 tiles, the phenomenon of empty drum more, reached more than 70 pieces, of which, by the window side of the 8 tiles, in addition to two because of the empty drum was taken away by the good beauty, the remaining 6 pieces are not only empty drums, there are signs of falling, by the yellow transparent tape temporarily wrapped. "So many empty drums, I didn't think of them." Ms. Mao asked the good beauty family to rework these empty drum tiles, and she provided reporters with a good beauty home issued on December 22, 2014 "repair program", only clearly said that "broken tiles to be replaced free of charge", those undetumbered tiles can be replaced, it is not known, and even if the replacement of those broken tiles, also requires "cannot ensure that there is no difference in color difference and flatness." 3% empty drum rate does not include the entire tile is understood, "residential decoration project construction specifications" construction points requirements, "the grass-roots surface should be flat, not loose, empty drum, sand, cracking and other defects." In order to prevent the phenomenon of empty drums, the relevant industry construction requirements also provide that tiles must be soaked in clean water for more than 2 hours before pasting, the brick does not bubble, after 1 hour of paving, should be left on the brick cement, filler or other adhesive objects smeared in time Clean, after 12 hours of laying, should hit the brick surface for inspection, if found to have empty drum sound should be re-laying, at the same time, after the laying of the floor tiles, to cover the brick with cardboard, etc. , pedestrians are prohibited from walking on the brick within 24 hours after laying. The relevant standards for the phenomenon of empty drums also made quantitative provisions, requiring the phenomenon of tile empty drums to be controlled within 3%, the main channel of the empty drum must be reworked. Of these, the 3% ratio refers only to the corner drum of a single tile, while the whole tile must not be empty drum. Good beauty home after-care program has not been finalized reporters contact the United States related parties in charge of Mr. Tang, for Ms. Mao's home tile large area empty drum phenomenon reasons, he said it is difficult to determine, but is willing to in accordance with the agreement between the two sides decoration contract, Ms. Mao's home empty drum tile maintenance, as to the specific interview what program maintenance, has not yet been finalized. "It's not up to you (the customer) to come up with a specific repair plan, and if you have to do something about it, we can't accept it." Mr. Tang revealed that the company is prepared to use a way not to cut tiles repair, but how to carry out repairs without chisel tiles, Mr. Tang did not go into further detail. Mr. Tang had not received any further response when the reporter cut it off. And the reporter as an ordinary citizen to consult the Shanghai Municipal Consumer Protection Commission home installation, the staff concerned believe that the warranty period after the tile empty drum, should be removed and re-paved, for not empty drum tiles removed maintenance methods, the staff said they had not heard of.